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Walgreens

Pharmacy Manager

Walgreens, Bluffton, South Carolina, United States, 29910

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Overview

Walgreens provided pay range. This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Job Summary Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Responsibilities

Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care and Walgreens service traits. Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g., patient consultation, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal. Participates in events that reflect the communities served as requested by leadership. Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed. Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow, oversees staff scheduling, and coordinates activities. Responsible for opening and closing the pharmacy and shift changes. Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale; supports staff and patients with IT and seeks productivity improvements. Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting third-party audits. Follows up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies; suggests alternatives and answers questions. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues; in virtual environments, conducts virtual product reviews following company guidelines. Manages maintenance and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits records, reports, and other documentation as required by state and federal laws to run the pharmacy business. People & Performance Management

Collaborates with Store Manager on staff hiring, discipline and termination, and ensures compliance with employment laws. Establishes expectations and goals, promotes teamwork, and recognizes improvements; manages staff performance and training; conducts formal performance reviews. Identifies high potential team members and collaborates on career progression. Addresses employee relations concerns and maintains team morale. Training & Personal Development

Maintains required licensing/credentialing/certification as established by federal and state regulations. Keeps knowledge up to date with pharmacy and healthcare developments and Walgreens communications; pursues best practices to enhance business acumen and pharmacy performance. Completes education credits and training as required by the Company. Seeks professional development by monitoring own performance and leveraging mentors and coaches. Communications

Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance & Planning

Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection and inventory. Identifies trends and opportunities for improvement. Develops and maintains relationships with local medical professionals; promotes the pharmacy business and expands health and wellness awareness in the community. Qualifications

BS in Pharmacy or Pharm D Degree from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become an immunizer within 90 days of hire. At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, software, and insurance billing. Some states may have more specific requirements. Experience with prescription dispensing and knowledge of state and federal controlled substance laws. Average leadership behavior rating of at least 3.0 on the last performance review if available, and no disciplinary actions in the last 12 months (Internal candidates only). About Walgreens

Founded in 1901, Walgreens serves millions of customers daily across thousands of stores. Walgreens is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures. Preferred Qualifications

Supervisory experience and ability to plan, organize, and direct the work of pharmacy staff. At least 6 months pharmacy experience with Walgreens. Leadership rating 3.7 or above on the last performance review if available (Internal candidates only). Equal Opportunity Employer, including disability/veterans. We will consider applicants with arrest and conviction records. The Salary below is provided to promote pay transparency. Actual salary offered will depend on geography, skills, education, experience and other factors. This role will remain open until filled. Benefits information available at Walgreens. Salary Range:

Pharmacy Manager $6,174.00-$6,783.00 Bi-Weekly Job Details

Seniority level: Not Applicable Employment type: Full-time Job function: Health Care Provider

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