Brown University Health
Patient Service Rep- Barrington Urgent Care
Brown University Health, Providence, Rhode Island, us, 02912
Overview
The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process. Brown University Health employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. Responsibilities
Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and properly processed. Verifies that all necessary information is complete and accurate: demographics, referrals, authorizations, billing codes, diagnoses information, etc. Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame. Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures. Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives. Protects and preserves the patient’s right to privacy and confidentiality. Travels to satellite offices to perform duties may be required. Performs other related duties as required. Minimum Qualifications
Experience: Two years experience in a physician’s medical office practice. Proficient in English language and computer appointment scheduling skills. Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills. Work Environment and Physical Requirements
Healthcare environment such as physicians’ medical office practice and ancillary healthcare enterprises. Works with medical office equipment and has direct patient contact. Adherence to safety procedures and precautions including use of safety equipment and protective clothing. Walks and stands intermittently throughout the day. May be exposed to electrical and energy hazards. May lift and position patients, and lift supplies up to 50 pounds. Compensation
Pay Range: $17.77-$29.31 EEO Statement
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status, or marital status. Brown University Health is a VEVRAA Federal Contractor. Location
Brown Health Medical Group - 167 Point Street, Providence, Rhode Island 02903 Work Type
Should be able to work 8/10/12 hr shifts 3 to 4 days a week and every other weekend. 36-40 hours per week required. Work Shift
Day Daily Hours
8 hours Driving Required
No Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
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The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients, performs registration check-in functions, answers phones, schedules patient appointments, obtains referrals and authorizations, processes forms, and performs discharge process. Brown University Health employees are expected to model the organization's values of Compassion, Accountability, Respect, and Excellence and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. Responsibilities
Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and properly processed. Verifies that all necessary information is complete and accurate: demographics, referrals, authorizations, billing codes, diagnoses information, etc. Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame. Provides clerical support for the practice. Orients and serves as a resource to new employees regarding department policies and procedures. Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives. Protects and preserves the patient’s right to privacy and confidentiality. Travels to satellite offices to perform duties may be required. Performs other related duties as required. Minimum Qualifications
Experience: Two years experience in a physician’s medical office practice. Proficient in English language and computer appointment scheduling skills. Familiarity with medical office procedures and medical terminology. Excellent interpersonal and communication skills. Work Environment and Physical Requirements
Healthcare environment such as physicians’ medical office practice and ancillary healthcare enterprises. Works with medical office equipment and has direct patient contact. Adherence to safety procedures and precautions including use of safety equipment and protective clothing. Walks and stands intermittently throughout the day. May be exposed to electrical and energy hazards. May lift and position patients, and lift supplies up to 50 pounds. Compensation
Pay Range: $17.77-$29.31 EEO Statement
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status, or marital status. Brown University Health is a VEVRAA Federal Contractor. Location
Brown Health Medical Group - 167 Point Street, Providence, Rhode Island 02903 Work Type
Should be able to work 8/10/12 hr shifts 3 to 4 days a week and every other weekend. 36-40 hours per week required. Work Shift
Day Daily Hours
8 hours Driving Required
No Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr