Omni Hotels Corporation
3 weeks ago Be among the first 25 applicants
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Overview Omni Grove Park Inn & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description This role will be responsible for ensuring that Omni culture and operational standards are maintained through training and development for all Operations departments.
Responsibilities
Drive Omni values and philosophies through all associate training, events and activities.
Ensure that the operation is in compliance with all corporate driven training programs.
Align all training and development programs, as well as associate activities, with ALL IN and Power of Engagement Culture.
Provide necessary training to deliver excellent guest service and fulfill responsibilities.
Conduct leadership development programs.
Identify performance gaps and partner with leaders to develop and implement appropriate training.
Design and implement programs to increase guest satisfaction and associate job skills.
Measure the effectiveness of training to ensure goals are met and return on investment.
Promote and inform associates about all training opportunities and associate activities.
Adjust training methodology and/or retrain as appropriate.
Maintain training records and ensure full participation and compliance.
Participate in strategic planning and flawless execution of departmental initiatives.
Act as internal PR Agent for Operations, create motivating, timely and effective communications that inform and engage associates while recognizing accomplishments.
Create training programs for areas identified as needing improvement.
Qualifications
2 years of experience in a leadership training role or an Operations leadership role, preferably within a Four Diamond hotel or resort.
Strong platform skills, as well as excellent written and oral communication skills.
Excellent computer skills including Excel, PowerPoint, Word, and other programs.
Broad understanding of hotel operations, systems, and procedures.
Training certification a strong plus.
Equal Opportunity Employer Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available.
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The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Overview Omni Grove Park Inn & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Job Description This role will be responsible for ensuring that Omni culture and operational standards are maintained through training and development for all Operations departments.
Responsibilities
Drive Omni values and philosophies through all associate training, events and activities.
Ensure that the operation is in compliance with all corporate driven training programs.
Align all training and development programs, as well as associate activities, with ALL IN and Power of Engagement Culture.
Provide necessary training to deliver excellent guest service and fulfill responsibilities.
Conduct leadership development programs.
Identify performance gaps and partner with leaders to develop and implement appropriate training.
Design and implement programs to increase guest satisfaction and associate job skills.
Measure the effectiveness of training to ensure goals are met and return on investment.
Promote and inform associates about all training opportunities and associate activities.
Adjust training methodology and/or retrain as appropriate.
Maintain training records and ensure full participation and compliance.
Participate in strategic planning and flawless execution of departmental initiatives.
Act as internal PR Agent for Operations, create motivating, timely and effective communications that inform and engage associates while recognizing accomplishments.
Create training programs for areas identified as needing improvement.
Qualifications
2 years of experience in a leadership training role or an Operations leadership role, preferably within a Four Diamond hotel or resort.
Strong platform skills, as well as excellent written and oral communication skills.
Excellent computer skills including Excel, PowerPoint, Word, and other programs.
Broad understanding of hotel operations, systems, and procedures.
Training certification a strong plus.
Equal Opportunity Employer Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available.
#J-18808-Ljbffr