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Nintendo

CONTRACT - Bilingual Social Media Operations Specialist (Japanese)

Nintendo, Redmond, Washington, United States, 98052

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Overview

Contract - Bilingual Social Media Operations Specialist (Japanese)

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Nintendo of America Inc. Nintendo of America Inc. is an equal opportunity employer. Based in Redmond, WA, this contract position supports high-visibility initiatives through project coordination, centralized information management, and bilingual (English/Japanese) communication. The role involves social media process improvements, backend channel maintenance, and campaign readiness in collaboration with internal and global stakeholders. This is a CONTRACT position and the role is hybrid in Redmond, WA. The position is not open to fully remote status at this time. This role has a base pay range and may include benefits through the employing agency; benefits terms are confirmed at offer. Visa sponsorship is not available for this role. Responsibilities

Acts as a liaison between Nintendo of America (NOA) and Nintendo Company Ltd. (NCL) for cross-departmental and global initiatives (e.g., Nintendo Today!, Nintendo Directs). Interacts with internal and global Nintendo departments to exchange complex information and provide essential communication related to assigned activities. Partners with internal and global teams to collect project information, specifications, and asset availability necessary for promotional support and project workflows. Maintains and manages a central information system that tracks projects, calendars, process tasks, and resources. Develops recommendations of social media improvement initiatives to resolve identified issues and executes process improvements. Documents and evolves team processes to improve efficiency across social media campaign production and publishing. Maintains and optimizes the backend of NOA’s owned social media channels, including credential management and technical troubleshooting issues. Partners with analytics teams to ensure social campaign tagging (e.g., UTM parameters) is consistent and measurable. Provides English and Japanese translations for email communications between NOA and NCL. Prepares and translates collaboration materials (documents, presentations) in English and Japanese. May interpret real-time communication during meetings (virtual and on-site) in English and Japanese. Qualifications

Minimum of 2-4 years of social marketing and operational experience Strong understanding of all social media platforms – both as a marketer and backend operations (e.g., Meta Business Portfolio) Excellent business communication skills in English and Japanese Excellent project management, facilitation, and analytical skills Proven experience using negotiation skills to drive collaboration across varied stakeholders (cross-functional and globally) to ensure timely execution of projects Knowledge of project management skills and techniques, including ability to identify and resolve issues, create and track milestones, and manage risk Ability to work effectively in a fast-paced, highly confidential environment with fluctuating priorities and deadlines Intermediate to advanced proficiency in Microsoft Office, including SharePoint and Planner applications Video gaming or entertainment industry experience is a plus Additional Details

This is a CONTRACT position Location: Redmond, WA (Hybrid; onsite required per division guidelines) Employment type: Contract Eligible for benefits through the employing agency as described at offer

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