New College of Florida
Assistant Director, Admissions Operations
New College of Florida, Sarasota, Florida, United States, 34243
Overview
Join to apply for the Assistant Director, Admissions Operations role at New College of Florida. The Assistant Director of Admissions Operations works with the College’s information systems to support the long- and short-term goals of the Office of Admissions Operations and the Department of Enrollment Management by creating and improving efficiency through process development and automation. Responsibilities
Work in the college’s ERP system, Banner, and the admissions CRM, Slate, using T-SQL, PL/SQL, Oracle Application Express, Microsoft and Adobe production tools to: Create, update and maintain applications and reports to analyze demographic, statistical and historical trend data on various populations (prospective students, inquiring students, applicants, admitted students, deposited students, new enrolling students, and currently enrolled students). Develop and maintain programs, processes, and mechanisms to conduct market and operations research including cost-benefit analysis. Build and modify reports, queries, dashboards, flow charts, graphs, and spreadsheets for internal campus-wide and external distribution. Collaborate with administrative computing team members and Institutional Research and Assessment to reconcile data between Banner and Slate for state reporting of admissions data. Support and utilization of the ARMS athletic database, ARGOS reports, Banner ERP, Constituo bridge, and Slate CRM system; maintain thorough understanding of business processes and the technology used across enrollment management. Facilitate the proper use of all Slate modules and Banner admissions modules. Ensure admissions ARGOS reports, and data feeds between systems are updated each cycle. Develop, support, and maintain data integration for a variety of software from internal and external applications and services using imports and exports between the Slate CRM, Banner ERP and other systems. Develop queries and reports for a variety of constituents and provide support by troubleshooting problems with the processes, databases and applications. Coordinate with Admissions, Registrar, Financial Aid, Finance and Accounting and others, including outside entities such as software service providers for upgrades and maintenance of the College’s information systems ensuring that all interfaces are implemented and working properly. Test and authenticate changes to the database, reports or other technical functions as required for the enrollment management team and others; identify and resolve data and coding issues. Maintain and troubleshoot nightly data feeds between software programs and database systems. Perform routine data validation and proofreading of reports (including weekly, annual, and ad-hoc reports). Stay abreast of electronic database enhancements and new features, and spearhead the implementation of new developments. Monitor database functions and automations to ensure they are in working order. Troubleshoot major and minor equipment and software malfunctions for department-wide and individual staff needs; investigate and solve problems, consulting with service providers as necessary. Maintains functional awareness of all aspects of the Slate CRM, acts as backup for other Admissions Operations staff in their absence. Attends training as necessary, and represents Admissions Operations on committees, at various meetings, functions and other events. Qualifications
Master’s degree in the appropriate area of specialization and two years of database management experience; or a bachelor’s degree and four years of database management experience, with proficiency in T-SQL and PL/SQL. At least one year of experience in a Higher Education setting, preferably in an Admissions Office. Experience using a CRM, specifically Slate. Database management experience and experience with Ellucian Banner. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Higher Education
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Join to apply for the Assistant Director, Admissions Operations role at New College of Florida. The Assistant Director of Admissions Operations works with the College’s information systems to support the long- and short-term goals of the Office of Admissions Operations and the Department of Enrollment Management by creating and improving efficiency through process development and automation. Responsibilities
Work in the college’s ERP system, Banner, and the admissions CRM, Slate, using T-SQL, PL/SQL, Oracle Application Express, Microsoft and Adobe production tools to: Create, update and maintain applications and reports to analyze demographic, statistical and historical trend data on various populations (prospective students, inquiring students, applicants, admitted students, deposited students, new enrolling students, and currently enrolled students). Develop and maintain programs, processes, and mechanisms to conduct market and operations research including cost-benefit analysis. Build and modify reports, queries, dashboards, flow charts, graphs, and spreadsheets for internal campus-wide and external distribution. Collaborate with administrative computing team members and Institutional Research and Assessment to reconcile data between Banner and Slate for state reporting of admissions data. Support and utilization of the ARMS athletic database, ARGOS reports, Banner ERP, Constituo bridge, and Slate CRM system; maintain thorough understanding of business processes and the technology used across enrollment management. Facilitate the proper use of all Slate modules and Banner admissions modules. Ensure admissions ARGOS reports, and data feeds between systems are updated each cycle. Develop, support, and maintain data integration for a variety of software from internal and external applications and services using imports and exports between the Slate CRM, Banner ERP and other systems. Develop queries and reports for a variety of constituents and provide support by troubleshooting problems with the processes, databases and applications. Coordinate with Admissions, Registrar, Financial Aid, Finance and Accounting and others, including outside entities such as software service providers for upgrades and maintenance of the College’s information systems ensuring that all interfaces are implemented and working properly. Test and authenticate changes to the database, reports or other technical functions as required for the enrollment management team and others; identify and resolve data and coding issues. Maintain and troubleshoot nightly data feeds between software programs and database systems. Perform routine data validation and proofreading of reports (including weekly, annual, and ad-hoc reports). Stay abreast of electronic database enhancements and new features, and spearhead the implementation of new developments. Monitor database functions and automations to ensure they are in working order. Troubleshoot major and minor equipment and software malfunctions for department-wide and individual staff needs; investigate and solve problems, consulting with service providers as necessary. Maintains functional awareness of all aspects of the Slate CRM, acts as backup for other Admissions Operations staff in their absence. Attends training as necessary, and represents Admissions Operations on committees, at various meetings, functions and other events. Qualifications
Master’s degree in the appropriate area of specialization and two years of database management experience; or a bachelor’s degree and four years of database management experience, with proficiency in T-SQL and PL/SQL. At least one year of experience in a Higher Education setting, preferably in an Admissions Office. Experience using a CRM, specifically Slate. Database management experience and experience with Ellucian Banner. Seniority level
Entry level Employment type
Full-time Job function
Education and Training Industries
Higher Education
#J-18808-Ljbffr