Logo
Ten Thousand

Senior Manager - CRM, Email & SMS

Ten Thousand, New York, New York, us, 10261

Save Job

Overview

Ten Thousand

is seeking a highly motivated Senior Manager, Email, SMS & CRM to lead the next evolution of our lifecycle marketing strategy — with a focus on deepening post-purchase engagement, optimizing customer journeys, and maximizing lifetime value through best-in-class communication touchpoints. Living and breathing the TT ethos of Better Than Yesterday, you’ll design, execute, and optimize the programs that keep our community connected, inspired, and coming back. Reporting to the VP Digital , you’ll collaborate closely with brand, creative, and eCommerce teams to deliver a best-in-class owned channel experience. Responsibilities

Lead the lifecycle marketing strategy for email, SMS, and CRM programs, focusing on post-purchase engagement and customer journeys. Balance content and commerce, campaigns and journeys, and brand storytelling with performance KPIs to reflect values and drive business results. Collaborate with the VP Digital and partner with brand, creative, and eCommerce teams to deliver a best-in-class owned channel experience.

#J-18808-Ljbffr