Hannaford Supermarkets
Hannaford Supermarkets – Front End / Service Desk position in Exeter, NH
Overview Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine, and remains connected to those roots as a local market. Hannaford seeks farmers and producers for its Local program, celebrating local foods, farmland preservation, local traditions, and local jobs. The company is committed to sustainably documenting seafood products.
Responsibilities
Observe and follow all company policies and established procedures.
Maintain a neat, well-groomed personal appearance and follow company personal appearance policy.
Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
Assist in special projects and perform other functions as assigned by supervision.
Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance. Keep work area free from debris and hazards.
Observe security standards, stay alert, and report abnormal behavior to management or security.
Secure front-end change drawer when unattended; protect company assets at all times.
Maintain general housekeeping and sanitation in compliance with store policy and health regulations.
Frequently perform cashier and/or bagging functions.
Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
Perform all other duties as assigned.
Qualifications
Effective communication and customer service skills.
Must meet minimum age requirements to perform specific job functions (18 years of age).
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training
Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
Perform repetitive hand and arm motions while standing/walking for most of the shift.
Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
Push or pull up to 75 pounds on occasion.
Work in and out of inclement weather when necessary.
Gather up to five shopping carts and push them to designated areas.
Handle a variety of substances associated with cleaning materials, packaging materials, fresh foods, houseplants/flowers, and cleaners.
Have sufficient visual acuity to check identification cards, checks, invoices, and other documents.
Preferred Requirements
Provide high standards in customer service and resolve issues quickly and courteously.
Maintain effective work schedules for front-end and service desk/kiosk associates to meet traffic requirements.
Handle cash pickups and change orders as requested and log as required.
Verify customer IDs and follow store policies regarding checks, tobacco, and alcohol.
Provide customers and associates with hassle-free refunds while applying guarantees.
Supervise duties of front-end and service desk/kiosk associates as assigned by the Manager of Customer Service.
Treat all associates with fairness, dignity, and respect; recognize accomplishments and offer constructive counseling when necessary.
Meet the physical requirements of the position, with or without reasonable accommodations.
Salary range: $17.35 - $24.75 per hour.
Hannaford provides equal opportunity in employment to all associates and applicants without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail and Retail Groceries
#J-18808-Ljbffr
Overview Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine, and remains connected to those roots as a local market. Hannaford seeks farmers and producers for its Local program, celebrating local foods, farmland preservation, local traditions, and local jobs. The company is committed to sustainably documenting seafood products.
Responsibilities
Observe and follow all company policies and established procedures.
Maintain a neat, well-groomed personal appearance and follow company personal appearance policy.
Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
Assist in special projects and perform other functions as assigned by supervision.
Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance. Keep work area free from debris and hazards.
Observe security standards, stay alert, and report abnormal behavior to management or security.
Secure front-end change drawer when unattended; protect company assets at all times.
Maintain general housekeeping and sanitation in compliance with store policy and health regulations.
Frequently perform cashier and/or bagging functions.
Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
Perform all other duties as assigned.
Qualifications
Effective communication and customer service skills.
Must meet minimum age requirements to perform specific job functions (18 years of age).
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training
Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
Perform repetitive hand and arm motions while standing/walking for most of the shift.
Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
Push or pull up to 75 pounds on occasion.
Work in and out of inclement weather when necessary.
Gather up to five shopping carts and push them to designated areas.
Handle a variety of substances associated with cleaning materials, packaging materials, fresh foods, houseplants/flowers, and cleaners.
Have sufficient visual acuity to check identification cards, checks, invoices, and other documents.
Preferred Requirements
Provide high standards in customer service and resolve issues quickly and courteously.
Maintain effective work schedules for front-end and service desk/kiosk associates to meet traffic requirements.
Handle cash pickups and change orders as requested and log as required.
Verify customer IDs and follow store policies regarding checks, tobacco, and alcohol.
Provide customers and associates with hassle-free refunds while applying guarantees.
Supervise duties of front-end and service desk/kiosk associates as assigned by the Manager of Customer Service.
Treat all associates with fairness, dignity, and respect; recognize accomplishments and offer constructive counseling when necessary.
Meet the physical requirements of the position, with or without reasonable accommodations.
Salary range: $17.35 - $24.75 per hour.
Hannaford provides equal opportunity in employment to all associates and applicants without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail and Retail Groceries
#J-18808-Ljbffr