Coyote Logistics
Representative, Customer Operations
Coyote Logistics, Chicago, Illinois, United States, 60290
Overview
Representative, Customer Operations at RXO, Inc. (formerly Coyote Logistics) Overview: RXO offers tech-enabled truck brokerage services along with managed transportation, freight forwarding and last mile delivery. The company is headquartered in Charlotte, NC. As a Sales Assistant, Customer Operations, you will be responsible for executing daily activities for customer accounts, focusing on account growth and efficiency by fostering strong relationships and understanding customer commitments. Operations Reps perform load management, handle scheduling, and ensure service quality while aiming to maximize profitability. Responsibilities
Support Sales with managing the branches key accounts. Provide spot rates, calculate costs, and pursue additional business opportunities through spot, project, or annual agreements. Enter loads and confirm notes about the status of shipments. Schedule pickup and delivery appointments with warehouses and customers. Track the status of shipments from inception to delivery and communicate with the customer on the status of the shipments. Handle any issues that arise on shipments and share information and updates with the customer. Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete. Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group. Prioritize the daily workload and focus of accounts, including load entry, tracking, and reporting. Monitor report cards. Compensation
Starting pay: $40,000-$45,000 plus commission. Important notices
Important Notice To US Applicants
Coyote, an RXO Company, will not consider candidates from certain states for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance. Equal Employment Opportunity
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP. Do Well, Be Well Employment details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Truck Transportation Note
Referrals increase your chances of interviewing at RXO, Inc. by 2x.
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Representative, Customer Operations at RXO, Inc. (formerly Coyote Logistics) Overview: RXO offers tech-enabled truck brokerage services along with managed transportation, freight forwarding and last mile delivery. The company is headquartered in Charlotte, NC. As a Sales Assistant, Customer Operations, you will be responsible for executing daily activities for customer accounts, focusing on account growth and efficiency by fostering strong relationships and understanding customer commitments. Operations Reps perform load management, handle scheduling, and ensure service quality while aiming to maximize profitability. Responsibilities
Support Sales with managing the branches key accounts. Provide spot rates, calculate costs, and pursue additional business opportunities through spot, project, or annual agreements. Enter loads and confirm notes about the status of shipments. Schedule pickup and delivery appointments with warehouses and customers. Track the status of shipments from inception to delivery and communicate with the customer on the status of the shipments. Handle any issues that arise on shipments and share information and updates with the customer. Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete. Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group. Prioritize the daily workload and focus of accounts, including load entry, tracking, and reporting. Monitor report cards. Compensation
Starting pay: $40,000-$45,000 plus commission. Important notices
Important Notice To US Applicants
Coyote, an RXO Company, will not consider candidates from certain states for this opening. Due to Pay Transparency laws, candidates from these states must apply in-state to ensure compliance. Equal Employment Opportunity
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP. Do Well, Be Well Employment details
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Truck Transportation Note
Referrals increase your chances of interviewing at RXO, Inc. by 2x.
#J-18808-Ljbffr