Michaels
Business Program Specialist
The Business Program Specialist is responsible for maintaining enterprise project plans including updates, follow-through, and completion of enterprise projects. This role will partner with the entire Artistree organization, ensuring that the scope of work to be performed for each enterprise project is appropriate, coordinated, and in sync with total enterprise strategic objectives. This position will translate business requirements into designs to facilitate enterprise project results & analytics. The Business Program Specialist will help the Business Program Manager develop processes, tools, and resources to align with Artistree's strategic and financial goals. This team member provides excellent service and support to ensure client satisfaction, which leads to long-term accounts, and serves as a liaison between the client and other internal departments to expedite any assistance that may be needed. This position will assist managing multiple enterprise applications and system integrations projects that have a direct impact on Artistree's revenue and growth. This team member will assist with project planning and execution for the entire life cycle of project. They will assist in gathering customer requirements and defining their vision with engineering. They will assist in developing processes, tools and resources to align to our strategic and financial goals. Major activities include:
Managing the day-to-day operations of programs, coordinating tasks, and delegating responsibilities. Tracking program performance against established metrics, analyzing data, and reporting on progress to stakeholders. Supporting the day-to-day operations and processes related to program execution, including maintaining program documentation and coordinating meetings. Assisting in maintaining project plans by reviewing design, specifications, and plan, scheduling changes, and recommending actions. Assisting Business Program Manager to deliver projects related to technology within their backend systems like order management, merchandising, inventory, logistics, manufacturing execution system, transportation management, supply chain order visibility, etc. Assisting in maintaining Capital Plan for Artistree. Building and maintaining positive relationships with clients and understanding their needs, facilitating communication among various internal teams and external partners. Using established project management methodologies / tools to successfully manage complex scopes of work. Performing financial management of the project : budgeting & forecasting, cost-benefit analysis etc. Evaluating, documenting, and improving process flow to achieve greater efficiencies in manufacturing operations and document process steps to improve operator performance and training. Assisting in identifying and implementing continuous improvement initiatives within program management processes. Partnering with product and technology teams to define requirements for systems capabilities that improve the order fulfillment experience and scale processes to support highly seasonal volume fluctuation. Developing forecasts, cost models, and capacity plans, dissecting customer feedback to drive decision making, measuring performance of the manufacturing network, and identifying the opportunities to drive improvement. Assisting supply chain team to manage capacity and inventory availability to support the forecast provided by enterprise accounts. Helping with prioritizing order needs as they arrive to ensure on-time deliveries meet or exceed enterprise account expectations and help with the growth strategy. Other duties as assigned. Minimum education :
Bachelor's degree in business administration, or equivalent work experience. Minimum special certifications or technical skills :
Excellent computer skills that include Microsoft Office, Excel, Word, PowerPoint, Outlook and Sales / Finance account software. Minimum type of experience the job requires :
2+ years of Project or Program management in Enterprise field. Other :
Excellent oral and written communication skills. Strong ability to multi-task and prioritize workload. Have functional knowledge and understanding within an information systems discipline. Proven ability to manage multiple, competing priorities simultaneously. Strong project management experience with a proven track record of working cross-functionally. Clear, precise communication is important for this role as this is client facing role. Strong data extraction, analytical and problem-solving skills. Ability to think strategically and execute methodically. Must be able to quickly understand new information. Good problem-solving skills are a must. Travel 15-30% Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
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The Business Program Specialist is responsible for maintaining enterprise project plans including updates, follow-through, and completion of enterprise projects. This role will partner with the entire Artistree organization, ensuring that the scope of work to be performed for each enterprise project is appropriate, coordinated, and in sync with total enterprise strategic objectives. This position will translate business requirements into designs to facilitate enterprise project results & analytics. The Business Program Specialist will help the Business Program Manager develop processes, tools, and resources to align with Artistree's strategic and financial goals. This team member provides excellent service and support to ensure client satisfaction, which leads to long-term accounts, and serves as a liaison between the client and other internal departments to expedite any assistance that may be needed. This position will assist managing multiple enterprise applications and system integrations projects that have a direct impact on Artistree's revenue and growth. This team member will assist with project planning and execution for the entire life cycle of project. They will assist in gathering customer requirements and defining their vision with engineering. They will assist in developing processes, tools and resources to align to our strategic and financial goals. Major activities include:
Managing the day-to-day operations of programs, coordinating tasks, and delegating responsibilities. Tracking program performance against established metrics, analyzing data, and reporting on progress to stakeholders. Supporting the day-to-day operations and processes related to program execution, including maintaining program documentation and coordinating meetings. Assisting in maintaining project plans by reviewing design, specifications, and plan, scheduling changes, and recommending actions. Assisting Business Program Manager to deliver projects related to technology within their backend systems like order management, merchandising, inventory, logistics, manufacturing execution system, transportation management, supply chain order visibility, etc. Assisting in maintaining Capital Plan for Artistree. Building and maintaining positive relationships with clients and understanding their needs, facilitating communication among various internal teams and external partners. Using established project management methodologies / tools to successfully manage complex scopes of work. Performing financial management of the project : budgeting & forecasting, cost-benefit analysis etc. Evaluating, documenting, and improving process flow to achieve greater efficiencies in manufacturing operations and document process steps to improve operator performance and training. Assisting in identifying and implementing continuous improvement initiatives within program management processes. Partnering with product and technology teams to define requirements for systems capabilities that improve the order fulfillment experience and scale processes to support highly seasonal volume fluctuation. Developing forecasts, cost models, and capacity plans, dissecting customer feedback to drive decision making, measuring performance of the manufacturing network, and identifying the opportunities to drive improvement. Assisting supply chain team to manage capacity and inventory availability to support the forecast provided by enterprise accounts. Helping with prioritizing order needs as they arrive to ensure on-time deliveries meet or exceed enterprise account expectations and help with the growth strategy. Other duties as assigned. Minimum education :
Bachelor's degree in business administration, or equivalent work experience. Minimum special certifications or technical skills :
Excellent computer skills that include Microsoft Office, Excel, Word, PowerPoint, Outlook and Sales / Finance account software. Minimum type of experience the job requires :
2+ years of Project or Program management in Enterprise field. Other :
Excellent oral and written communication skills. Strong ability to multi-task and prioritize workload. Have functional knowledge and understanding within an information systems discipline. Proven ability to manage multiple, competing priorities simultaneously. Strong project management experience with a proven track record of working cross-functionally. Clear, precise communication is important for this role as this is client facing role. Strong data extraction, analytical and problem-solving skills. Ability to think strategically and execute methodically. Must be able to quickly understand new information. Good problem-solving skills are a must. Travel 15-30% Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
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