Omni Hotels & Resorts
Overview
Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque. Job Description
The Assistant Director of Banquets oversees the managers, captains, and setup team. They are responsible for ensuring proper setup and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintaining service standards as well as establishing rapport with the Catering and Convention Service team and outside clients. The Assistant Director of Banquets is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. The Assistant Director of Banquets is expected to learn the functions of, and assist in, other outlets of the hotel as necessary during non- peak banquet periods and oversee the Banquets Department when the Director is not present. Responsibilities
Represents the management team at functions, liaison with client contacts to ensure guest satisfaction. Determines set-ups in conjunction with Catering team. Oversees the billing process of each function to ensure accuracy and that it is posted in the day for the day of the event. Assists in other hotel outlets when needed. Assists in and ensures accurate supply ordering for functions and inventory procedures. Coordinates functions with service staff, culinary team, and stewarding team. Ensures guest satisfaction through effective supervision and delegation of functions, checks on food quality and courteous performance of banquet staff. Coordinates with the Stewarding Department on fast recovery of food leftovers and minimizes waste. Briefs waiters on functions and service procedures. Establishes high standards of quality service and maintains them through effective training and continuous upgrading. Maintains hotel equipment and keeps pars up. Maintains records, reports, closing reports and payroll costs. Inspects function rooms and writes work orders for Engineering to maintain rooms in excellent condition. Adapts to business fluctuations, modifies staffing, setup, ordering, and inventory as well as communicates with the culinary department. Maximizes profits in his department while maintaining guest satisfaction. Stays updated on new food and wine trends and sets a pace for quality operation. Prepares for and conducts departmental meetings, motivating staff daily to exceed client expectations. Uses Synergy and Opera Reports to communicate guest concerns to other departments. Qualifications
2+ years of previous Banquet experience in a hotel setting High School Diploma or Equivalent; Some College Preferred Exceptional people skills preferred Must be detail oriented, have excellent communication skills, and perform professionally under stress STAR Certification required ServSafe Food Safety Certification required Computer skills required Ability to work a flexible schedule to include weekends and holidays Must be able to carry a full banquet server tray on shoulder Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds; stand, walk or sit for extended periods Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
The EEO is the Law poster and its supplement are available through links: the EEOC Poster and OFCCP's Pay Transparency policy statement. If you need special assistance to apply, please email applicationassistance@omnihotels.com. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Hospitality Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x Get notified about new Banquet Director jobs in Louisville, KY. Related roles
Director of Operations (General Manager) – Louisville, KY $90,000.00-$110,000.00 1 week ago Louisville, KY $100,000.00-$130,000.00 11 hours ago Operations New Business Development Director Director of Operations & Automation, 2 Hour Learning (Remote) - $200,000/year USD We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque. Job Description
The Assistant Director of Banquets oversees the managers, captains, and setup team. They are responsible for ensuring proper setup and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintaining service standards as well as establishing rapport with the Catering and Convention Service team and outside clients. The Assistant Director of Banquets is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. The Assistant Director of Banquets is expected to learn the functions of, and assist in, other outlets of the hotel as necessary during non- peak banquet periods and oversee the Banquets Department when the Director is not present. Responsibilities
Represents the management team at functions, liaison with client contacts to ensure guest satisfaction. Determines set-ups in conjunction with Catering team. Oversees the billing process of each function to ensure accuracy and that it is posted in the day for the day of the event. Assists in other hotel outlets when needed. Assists in and ensures accurate supply ordering for functions and inventory procedures. Coordinates functions with service staff, culinary team, and stewarding team. Ensures guest satisfaction through effective supervision and delegation of functions, checks on food quality and courteous performance of banquet staff. Coordinates with the Stewarding Department on fast recovery of food leftovers and minimizes waste. Briefs waiters on functions and service procedures. Establishes high standards of quality service and maintains them through effective training and continuous upgrading. Maintains hotel equipment and keeps pars up. Maintains records, reports, closing reports and payroll costs. Inspects function rooms and writes work orders for Engineering to maintain rooms in excellent condition. Adapts to business fluctuations, modifies staffing, setup, ordering, and inventory as well as communicates with the culinary department. Maximizes profits in his department while maintaining guest satisfaction. Stays updated on new food and wine trends and sets a pace for quality operation. Prepares for and conducts departmental meetings, motivating staff daily to exceed client expectations. Uses Synergy and Opera Reports to communicate guest concerns to other departments. Qualifications
2+ years of previous Banquet experience in a hotel setting High School Diploma or Equivalent; Some College Preferred Exceptional people skills preferred Must be detail oriented, have excellent communication skills, and perform professionally under stress STAR Certification required ServSafe Food Safety Certification required Computer skills required Ability to work a flexible schedule to include weekends and holidays Must be able to carry a full banquet server tray on shoulder Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds; stand, walk or sit for extended periods Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
The EEO is the Law poster and its supplement are available through links: the EEOC Poster and OFCCP's Pay Transparency policy statement. If you need special assistance to apply, please email applicationassistance@omnihotels.com. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Hospitality Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x Get notified about new Banquet Director jobs in Louisville, KY. Related roles
Director of Operations (General Manager) – Louisville, KY $90,000.00-$110,000.00 1 week ago Louisville, KY $100,000.00-$130,000.00 11 hours ago Operations New Business Development Director Director of Operations & Automation, 2 Hour Learning (Remote) - $200,000/year USD We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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