ITT Inc.
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Field Service Manager
role at
ITT Inc. At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.
Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.
Position Summary Responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time of outside and onsite work.
Essential Responsibilities
Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support
Complete rotating equipment alignment to nominated tolerances using dial indicators or laser equipment
Train and mentor field service personnel smart motor installation practices
Provide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reports
Demonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniques
Troubleshooting smart motor and associated equipment
Assist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipment
Offer support to field service and monitoring team
Organize personnel for smart motor installation and activation
Demonstrate understanding of motor KPV trends
Offer field service team support with site related fault finding
Follow written instructions and complete all nominated checkpoints before handover of paperwork
Provide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacement
Maintain tools and equipment in operating condition and advise supervisor of deficiencies
Implement the set vision to the Field Service department
Contribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiatives
Follow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another program
Adhere to all company rules, processes, policies and requirements
Position Requirements
Associates degree in Electrical Engineering or higher desirable
Trade certificate in Electrical or electronics desirable
Restricted Electrical License desirable or 5 years experience
Advanced electrical trouble shooting capability
Be capable to read & interpret both schematics and Piping and Instrumentation diagrams
Be experienced with process & motor control methodologies
Minimum 5 years practical experience and knowledge with various motor types
Preventative Maintenance & Reliability experience desirable
People management experience strongly desirable
Strong English language skills both verbal and written
Excellent problem solving and analytical skills
Commitment to ongoing professional development
Basic computer and Microsoft Office skills including PowerPoint, Excel and Word
Understand and implement quality principles
Engagement in modern safety principles
Professional appearance and approach
Equal Pay Act Statement
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range
$109,400 - $163,600
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Industrial Machinery Manufacturing
Referrals increase your chances of interviewing at ITT Inc. by 2x
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Field Service Manager
role at
ITT Inc. At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion.
Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets.
Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts.
Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.
Position Summary Responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time of outside and onsite work.
Essential Responsibilities
Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support
Complete rotating equipment alignment to nominated tolerances using dial indicators or laser equipment
Train and mentor field service personnel smart motor installation practices
Provide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reports
Demonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniques
Troubleshooting smart motor and associated equipment
Assist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipment
Offer support to field service and monitoring team
Organize personnel for smart motor installation and activation
Demonstrate understanding of motor KPV trends
Offer field service team support with site related fault finding
Follow written instructions and complete all nominated checkpoints before handover of paperwork
Provide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacement
Maintain tools and equipment in operating condition and advise supervisor of deficiencies
Implement the set vision to the Field Service department
Contribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiatives
Follow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another program
Adhere to all company rules, processes, policies and requirements
Position Requirements
Associates degree in Electrical Engineering or higher desirable
Trade certificate in Electrical or electronics desirable
Restricted Electrical License desirable or 5 years experience
Advanced electrical trouble shooting capability
Be capable to read & interpret both schematics and Piping and Instrumentation diagrams
Be experienced with process & motor control methodologies
Minimum 5 years practical experience and knowledge with various motor types
Preventative Maintenance & Reliability experience desirable
People management experience strongly desirable
Strong English language skills both verbal and written
Excellent problem solving and analytical skills
Commitment to ongoing professional development
Basic computer and Microsoft Office skills including PowerPoint, Excel and Word
Understand and implement quality principles
Engagement in modern safety principles
Professional appearance and approach
Equal Pay Act Statement
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range
$109,400 - $163,600
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Industrial Machinery Manufacturing
Referrals increase your chances of interviewing at ITT Inc. by 2x
Get notified about new Field Service Manager jobs in Dallas City, IL.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr