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Substance Abuse Program Manager - Intensive Community Services (ICS) - Behaviora

University Health KC, Kansas City, Missouri, United States, 64101

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Behavioral Health Program Manager II - Community Assistance Program (CAP) - Crossroads - (Mon-Fri, 8:00am - 4:30pm)

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Behavioral Health Program Manager II - Community Assistance Program (CAP) - Crossroads - (Mon-Fri, 8:00am - 4:30pm)

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University Health KC Behavioral Health Program Manager II - Community Assistance Program (CAP) - Crossroads - (Mon-Fri, 8:00am - 4:30pm)

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Behavioral Health Program Manager II - Community Assistance Program (CAP) - Crossroads - (Mon-Fri, 8:00am - 4:30pm)

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Behavioral Health Program Manager II - Community Assistance Program (CAP) - Crossroads - (Mon-Fri, 8:00am - 4:30pm)

101 Truman Medical Center

Job Location

UH Behavioral Health

Kansas City, Missouri

Department

Community Mental Health Center

Position Type

Full time

Work Schedule

8:00AM - 4:30PM

Hours Per Week

40

Job Description

Position Overview:

The Manager provides strong leadership in collaboration with or in the absence of the UHBH Director. Responsible for ensuring excellent service delivery, the Manager leads a diverse team of master's, bachelor's, and non-clinical staff, all while promoting evidence-based practices. They make sure clinical services are documented accurately and on time, track performance improvements, and manage the financial aspects of the treatment team. The Manager also plays a key role in boosting department, program, and service line outcomes.

Key Responsibilities

Client Services & Program Management: Oversee daily service delivery, ensuring everything runs smoothly, with the possibility of 24/7 service duties. Compliance: Ensure all operations follow corporate, funder, departmental, and program guidelines. Leadership & Collaboration: Lead your team and coordinate with external agencies to deliver top-notch services. Client-Centered Assessment: Ensure assessments are in line with clients' needs, preferences, and goals. Planning & Strategy: Guide the team in using participatory planning methods and help implement plans that achieve the best results. Team Growth: Identify opportunities to improve services and provide professional development for your team members. Behavioral Health Services: Ensure individuals with complex behavioral health needs get the support they need to thrive in the community. Performance Improvement: Regularly assess and enhance care and service delivery, ensuring alignment with UHBH’s strategic plan. Continual Learning: Keep up with the latest knowledge and trends through ongoing education and professional involvement. Team Leadership & Client Care: Lead by example, ensuring services meet clients' physical, emotional, educational, and safety needs. Certifications & Compliance: Make sure all team members maintain their required certifications, licenses, and the necessary documentation. Quality & Safety: Promote a culture of quality, safety, and cultural awareness within the department. Professionalism: Maintain a helpful and professional attitude toward patients, visitors, and colleagues. Regulatory Compliance: Stay current on relevant regulations and comply with the Corporate Compliance Plan, including required training and activities.

Required Qualifications

Education: Master’s or Doctorate in social work, psychology, counseling, or a related field (for hires after July 1, 2023). Licensure: Must be a Qualified Mental Health Provider (e.g., RN, Social Worker, Licensed Counselor). Experience: Two years of experience, including at least one year in behavioral health. Missouri Licensure: Must be licensed or eligible for licensure in Missouri. Communication Skills: Excellent verbal and written communication skills, with a focus on working well with diverse teams and clients. Specialized Licensure: Staff with a Master’s in social work must hold MO LMSW or higher. Driving Requirements: If driving is part of the job, you must meet the Fleet Driving Safety and Compliance Policy. Ongoing Training: Complete required training during orientation and as part of continued employment.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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