Horseshoe Bay Resort
The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream.
No matter your career destination, we can help you get there! With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team.
Job Benefits
Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country Full Time Roles Are Eligible For The Above, Plus
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Job Summary
Responsible for the efficient and professional running of the front desk, including communicating and working well with other departments. Essential Job Functions
Ensure smooth check-in and check-out of all guests, through properly handling guest accounts. Deal with any guest requests and problems and satisfy their needs within acceptable guidelines. Be prepared to perform all front desk functions, including Agilsys, Concierge and guest relations. Lead by example: Provide a gracious and aggressive hospitality towards all customers. Assist all associates with questions and problems which might occur. During peak hours, be at the front desk to ensure efficient and smooth service is provided to all customers. Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments. Acts empowered and empower your associates to provide excellent service. Be a problem seeker and solver. Minimum Qualifications
High school diploma or equivalent. Be knowledgeable about the area and environment. Proficient with computers, database programs, email, web browser experience, and good typing skills. Must be able to comprehend reading materials, speak, read and write English. Previous supervisory or shift lead experience preferred. Additional Qualifications
Must be well groomed and conform to the hotel’s dress code to include closed toe shoes. Be informed about daily operations and events. Know all frequent customers and be familiar with their special requests. Be knowledgeable about all emergency plans and know how to act upon them. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Current valid Driver's License and satisfactory motor vehicle report. Must be able to work a flexible shift including days, night, weekends and holidays. Horseshoe Bay Resort is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
#J-18808-Ljbffr
Associate housing and shuttle service Weekly meal subsidies Golf and Amenity Privileges Associate discounts Retail and Dining at Horseshoe Bay Resort Discounts at over 100 Crescent Hotels & Resorts properties throughout the country Full Time Roles Are Eligible For The Above, Plus
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans Critical Illness and Accident plans Associate Relief Fund Privileges based on occupancy and business levels Job Summary
Responsible for the efficient and professional running of the front desk, including communicating and working well with other departments. Essential Job Functions
Ensure smooth check-in and check-out of all guests, through properly handling guest accounts. Deal with any guest requests and problems and satisfy their needs within acceptable guidelines. Be prepared to perform all front desk functions, including Agilsys, Concierge and guest relations. Lead by example: Provide a gracious and aggressive hospitality towards all customers. Assist all associates with questions and problems which might occur. During peak hours, be at the front desk to ensure efficient and smooth service is provided to all customers. Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments. Acts empowered and empower your associates to provide excellent service. Be a problem seeker and solver. Minimum Qualifications
High school diploma or equivalent. Be knowledgeable about the area and environment. Proficient with computers, database programs, email, web browser experience, and good typing skills. Must be able to comprehend reading materials, speak, read and write English. Previous supervisory or shift lead experience preferred. Additional Qualifications
Must be well groomed and conform to the hotel’s dress code to include closed toe shoes. Be informed about daily operations and events. Know all frequent customers and be familiar with their special requests. Be knowledgeable about all emergency plans and know how to act upon them. Maintain a clean, safe and environmentally responsible work environment. Must be able to interact with co-workers and have a sense of TEAM. Current valid Driver's License and satisfactory motor vehicle report. Must be able to work a flexible shift including days, night, weekends and holidays. Horseshoe Bay Resort is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
#J-18808-Ljbffr