Files.com
Overview
Location:
Old Town Scottsdale, AZ (In-Office Only – Remote Work Not Allowed) Compensation:
Competitive salary + premium benefits At Files.com, Sales Development leadership isn’t about dashboards or reports. It’s about
mastery of coaching
— and building a team of SDRs who can confidently engage some of the biggest brands in the world. This is a role where you stay close to the work: listening to calls, reviewing conversations, role-playing discovery techniques, and giving feedback that sticks. You’re not supervising activity — you’re shaping talent. Your SDRs won’t grind through random cold calls; they’ll engage warm inbound leads from Fortune 500s, global enterprises, and high-growth companies where secure file transfer and automation are mission-critical. Unlike other SDR leadership roles, this isn’t a rescue mission. Our inbound engine already hums, our frameworks are proven, and our product is rock-solid — backed by an engineering team that ships fixes in days, not quarters. That means you and your team sell boldly, without apologies. Here, your success isn’t measured by reports — it’s measured by the
enterprise sellers you build, the pipeline you generate, and the confidence your team carries into every conversation . You’ll be surrounded by sharp, ambitious SDRs and peers who thrive in a high-performance culture. And you’ll walk away with career-defining leadership experience that sets you up for Director and VP roles down the road. This is hands-on leadership. It’s coaching as craft. And it’s your chance to make an outsized impact — both on your team and on a profitable SaaS company powering 4,000+ global brands. Who We Are
We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more. We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical piece of that growth. Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows, craft coffee, free drinks, and free catered breakfast every day. Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona. Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami. What You’ll Actually Do
This isn’t a desk-and-reports role. As Sales Development Manager, your days will be spent in the trenches with your team, making them sharper every week. Coach & Develop Talent:
Work 1:1 and in group sessions with your SDRs (pods of 3–6), teaching qualification skills, consultative discovery, and how to engage executives with confidence. Own Pipeline Productivity:
Ensure SDRs consistently hit and exceed activity and conversion targets — and treat their performance like your personal responsibility. Diagnose & Intervene:
Spot underperformance fast, identify root causes, and design tactical fixes that get results. Enforce Discipline:
Hold the line on CRM accuracy, pipeline hygiene, and qualification standards — knowing top-of-funnel quality drives the entire sales cycle. Lead From the Trenches:
Stay embedded in SDR workflows — listening to calls, jumping into chats, and understanding daily motivators and blockers. Deliver Quality Handoffs:
Ensure every AE conversation begins with a well-prepared, high-value opportunity. Why This Role Is Different
You’ll Lead Enterprise-Grade Conversations From Day One:
Your team doesn’t cold call random lists. They connect with warm inbound leads at household-name companies, setting the tone for multi-stakeholder, enterprise-level deals. You’ll Build Sellers, Not Script-Readers:
At many companies, SDR managers supervise call counts. Here, you develop future AEs — sharpening strategy, consultative skills, and the ability to qualify and expand deals. You’ll Master the Coaching Craft:
This role is about precision coaching — diagnosing skill gaps, role-playing fixes, and raising performance. Few sales leadership roles sharpen your ability to
teach and multiply talent
like this one. You’ll Sell With Confidence, Backed by Engineering:
No more apologizing for “known issues.” Our engineering team ships fixes in days, not quarters. When your SDRs set up conversations, they do so knowing promises will be delivered. You’ll Scale What Works, Not Fix What’s Broken:
With a strong inbound engine already in place, your focus is on scaling and elevating, not rescuing. You’ll be driving growth, not triaging chaos. Career-Defining Leadership Experience:
Leading SDRs at Files.com gives you exposure to enterprise sales leadership at the highest level — preparing you for Director and VP roles here or anywhere in SaaS. What Success Looks Like
Your SDRs level up fast.
Within weeks, new reps are sharper in discovery, more confident with executives, and more disciplined in qualification because of your coaching. Pipeline is consistent and high quality.
AEs trust that meetings passed from your team are well-prepared, high-value, and worth their time. Performance issues don’t linger.
You spot problems early, intervene quickly, and coach reps into measurable improvement. CRM hygiene is airtight.
Data is accurate, pipelines are clean, and forecasts are reliable because you enforce discipline daily. The team sells with confidence.
Your SDRs engage Fortune 500s, global brands, and high-growth companies with poise — never apologizing for “known issues,” always backed by engineering and product. You’re building future AEs.
The SDRs who come through your leadership don’t just hit activity metrics — they graduate into consultative enterprise sellers ready for AE roles. Who Thrives in This Role
You see yourself as a
coach and builder of talent , not just a supervisor You thrive on giving
direct, actionable feedback
that drives results You enjoy being
embedded in daily workflows , not watching from a distance You hold
high standards for urgency, discipline, and performance You’re motivated by helping ambitious SDRs become world-class AEs Where This Role Can Take You (Growth Path)
We don’t hire Sales Development Managers to keep the lights on. We hire them to multiply excellence — and that trajectory accelerates your own career. Perform here and you’ll build a track record of developing enterprise sellers, generating high-quality pipeline, and scaling a function that directly drives revenue growth. That experience sets you up for: New Logo Sales Manager
– lead Account Executives closing multi-stakeholder, enterprise-level deals with Fortune 500s and global brands. Renewal Sales Manager
– guide Account Managers through high-stakes renewal and expansion cycles, ensuring retention and long-term growth across our enterprise customer base. The coaching skills, operational rigor, and enterprise exposure you’ll sharpen in this role compound over time. Whether you grow here at Files.com or beyond, you’ll leave with leadership experience that accelerates your career at the highest levels of SaaS sales. 401(k)
with 4% Company Match Equity Grants for Every Employee 20 PTO Days
+ 11 Holidays + Full Company Winter Break $1,000 Signing Bonus
+ Modern Apple Laptop + Anniversary Gifts Free catered breakfast every day in our Scottsdale office ???? Team Travel to NYC, Austin, Nashville, Miami, and more Bottom Line:
This is not a clipboard manager role. It’s a
career-defining leadership opportunity
where you’ll coach ambitious SDRs, sharpen your own leadership craft, and fuel the growth of one of the most profitable SaaS companies in the industry — all from our Scottsdale HQ. About You
We would like you to tell us why this opportunity speaks to you. You’re more than a resume! Degree (Highest Achieved) * Select... City * State * Select... Country * Select... LinkedIn Profile Website How did you hear about this opportunity? Select... Are you currently eligible to work in the U.S. on a full-time basis? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)? * Select... Are you willing and able to work in-person at our Scottsdale, AZ office? * Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Files.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Public burden statement: This form is part of a required equal employment opportunity process for federal contractors. The information you provide is voluntary and confidential.
#J-18808-Ljbffr
Location:
Old Town Scottsdale, AZ (In-Office Only – Remote Work Not Allowed) Compensation:
Competitive salary + premium benefits At Files.com, Sales Development leadership isn’t about dashboards or reports. It’s about
mastery of coaching
— and building a team of SDRs who can confidently engage some of the biggest brands in the world. This is a role where you stay close to the work: listening to calls, reviewing conversations, role-playing discovery techniques, and giving feedback that sticks. You’re not supervising activity — you’re shaping talent. Your SDRs won’t grind through random cold calls; they’ll engage warm inbound leads from Fortune 500s, global enterprises, and high-growth companies where secure file transfer and automation are mission-critical. Unlike other SDR leadership roles, this isn’t a rescue mission. Our inbound engine already hums, our frameworks are proven, and our product is rock-solid — backed by an engineering team that ships fixes in days, not quarters. That means you and your team sell boldly, without apologies. Here, your success isn’t measured by reports — it’s measured by the
enterprise sellers you build, the pipeline you generate, and the confidence your team carries into every conversation . You’ll be surrounded by sharp, ambitious SDRs and peers who thrive in a high-performance culture. And you’ll walk away with career-defining leadership experience that sets you up for Director and VP roles down the road. This is hands-on leadership. It’s coaching as craft. And it’s your chance to make an outsized impact — both on your team and on a profitable SaaS company powering 4,000+ global brands. Who We Are
We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more. We’ve built a $35M+ business with just 70 people by hiring smart, disciplined, and high-output teammates who act fast and own outcomes. Backed by $46.5M from Riverwood Capital, we’re scaling intentionally — and this role is a critical piece of that growth. Our Scottsdale office sits in the heart of Old Town: a bright, modern space with huge windows, craft coffee, free drinks, and free catered breakfast every day. Step outside and you’re surrounded by some of the best lunch and happy hour spots in Arizona. Twice a year, we bring the whole team together for energizing off-sites in cities like Austin, Nashville, and Miami. What You’ll Actually Do
This isn’t a desk-and-reports role. As Sales Development Manager, your days will be spent in the trenches with your team, making them sharper every week. Coach & Develop Talent:
Work 1:1 and in group sessions with your SDRs (pods of 3–6), teaching qualification skills, consultative discovery, and how to engage executives with confidence. Own Pipeline Productivity:
Ensure SDRs consistently hit and exceed activity and conversion targets — and treat their performance like your personal responsibility. Diagnose & Intervene:
Spot underperformance fast, identify root causes, and design tactical fixes that get results. Enforce Discipline:
Hold the line on CRM accuracy, pipeline hygiene, and qualification standards — knowing top-of-funnel quality drives the entire sales cycle. Lead From the Trenches:
Stay embedded in SDR workflows — listening to calls, jumping into chats, and understanding daily motivators and blockers. Deliver Quality Handoffs:
Ensure every AE conversation begins with a well-prepared, high-value opportunity. Why This Role Is Different
You’ll Lead Enterprise-Grade Conversations From Day One:
Your team doesn’t cold call random lists. They connect with warm inbound leads at household-name companies, setting the tone for multi-stakeholder, enterprise-level deals. You’ll Build Sellers, Not Script-Readers:
At many companies, SDR managers supervise call counts. Here, you develop future AEs — sharpening strategy, consultative skills, and the ability to qualify and expand deals. You’ll Master the Coaching Craft:
This role is about precision coaching — diagnosing skill gaps, role-playing fixes, and raising performance. Few sales leadership roles sharpen your ability to
teach and multiply talent
like this one. You’ll Sell With Confidence, Backed by Engineering:
No more apologizing for “known issues.” Our engineering team ships fixes in days, not quarters. When your SDRs set up conversations, they do so knowing promises will be delivered. You’ll Scale What Works, Not Fix What’s Broken:
With a strong inbound engine already in place, your focus is on scaling and elevating, not rescuing. You’ll be driving growth, not triaging chaos. Career-Defining Leadership Experience:
Leading SDRs at Files.com gives you exposure to enterprise sales leadership at the highest level — preparing you for Director and VP roles here or anywhere in SaaS. What Success Looks Like
Your SDRs level up fast.
Within weeks, new reps are sharper in discovery, more confident with executives, and more disciplined in qualification because of your coaching. Pipeline is consistent and high quality.
AEs trust that meetings passed from your team are well-prepared, high-value, and worth their time. Performance issues don’t linger.
You spot problems early, intervene quickly, and coach reps into measurable improvement. CRM hygiene is airtight.
Data is accurate, pipelines are clean, and forecasts are reliable because you enforce discipline daily. The team sells with confidence.
Your SDRs engage Fortune 500s, global brands, and high-growth companies with poise — never apologizing for “known issues,” always backed by engineering and product. You’re building future AEs.
The SDRs who come through your leadership don’t just hit activity metrics — they graduate into consultative enterprise sellers ready for AE roles. Who Thrives in This Role
You see yourself as a
coach and builder of talent , not just a supervisor You thrive on giving
direct, actionable feedback
that drives results You enjoy being
embedded in daily workflows , not watching from a distance You hold
high standards for urgency, discipline, and performance You’re motivated by helping ambitious SDRs become world-class AEs Where This Role Can Take You (Growth Path)
We don’t hire Sales Development Managers to keep the lights on. We hire them to multiply excellence — and that trajectory accelerates your own career. Perform here and you’ll build a track record of developing enterprise sellers, generating high-quality pipeline, and scaling a function that directly drives revenue growth. That experience sets you up for: New Logo Sales Manager
– lead Account Executives closing multi-stakeholder, enterprise-level deals with Fortune 500s and global brands. Renewal Sales Manager
– guide Account Managers through high-stakes renewal and expansion cycles, ensuring retention and long-term growth across our enterprise customer base. The coaching skills, operational rigor, and enterprise exposure you’ll sharpen in this role compound over time. Whether you grow here at Files.com or beyond, you’ll leave with leadership experience that accelerates your career at the highest levels of SaaS sales. 401(k)
with 4% Company Match Equity Grants for Every Employee 20 PTO Days
+ 11 Holidays + Full Company Winter Break $1,000 Signing Bonus
+ Modern Apple Laptop + Anniversary Gifts Free catered breakfast every day in our Scottsdale office ???? Team Travel to NYC, Austin, Nashville, Miami, and more Bottom Line:
This is not a clipboard manager role. It’s a
career-defining leadership opportunity
where you’ll coach ambitious SDRs, sharpen your own leadership craft, and fuel the growth of one of the most profitable SaaS companies in the industry — all from our Scottsdale HQ. About You
We would like you to tell us why this opportunity speaks to you. You’re more than a resume! Degree (Highest Achieved) * Select... City * State * Select... Country * Select... LinkedIn Profile Website How did you hear about this opportunity? Select... Are you currently eligible to work in the U.S. on a full-time basis? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)? * Select... Are you willing and able to work in-person at our Scottsdale, AZ office? * Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Files.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Public burden statement: This form is part of a required equal employment opportunity process for federal contractors. The information you provide is voluntary and confidential.
#J-18808-Ljbffr