Omni Hotels & Resorts
Overview
Valet Captain AM | FT
Location: Dallas Hotel, Omni Dallas Hotel, in the center of the revitalized downtown Dallas. The Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more. The hotel is designed to meet LEED Gold Certification standards, emphasizing environmental responsibility.
The Omni Dallas Hotel offers associates a dynamic work environment, comprehensive training and mentoring, and a culture of respect, gratitude and empowerment. If you are friendly, motivated, and have a passion to serve others, this may be your perfect match.
Job Description The Valet Captain represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to ensure main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
Engages the guest to provide superior guest service.
Ensure the valets are staged to maximize the guest experience.
Manage the traffic at the front of the hotel.
Coordinate activity in the drive with the Bellpersons to ensure timely delivery of luggage and valet of guest vehicles.
Conduct key audit with the Valet team at the end of each shift.
Maintain the cleanliness of the front of the hotel.
Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
Load baggage in the cars or taxis for departing guests.
Maintain a clean and orderly appearance of the work area at all times.
Other duties as assigned.
Qualifications
Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression.
Excellent grooming and body language to represent the Omni brand.
Ability to multi-task and work in a fast-paced environment.
Ability to work outdoors in all weather conditions.
Ability to lift 50 lbs frequently and stand for the duration of an entire shift.
Must be able to drive manual and automatic transmission.
For insurance purposes, applicants must be at least 21 years of age.
Must have an excellent driving record.
Must have a valid Texas driver's license.
Must be able to work days, evenings, weekends and holidays.
Must reside within 50 miles of the hotel.
Must be willing to subject to a drug screen and MVR background check.
Omni Hotels & Resorts is an equal opportunity employer — veterans and individuals with disabilities are encouraged to apply. The EEO poster and pay transparency statements are available as required.
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Location: Dallas Hotel, Omni Dallas Hotel, in the center of the revitalized downtown Dallas. The Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more. The hotel is designed to meet LEED Gold Certification standards, emphasizing environmental responsibility.
The Omni Dallas Hotel offers associates a dynamic work environment, comprehensive training and mentoring, and a culture of respect, gratitude and empowerment. If you are friendly, motivated, and have a passion to serve others, this may be your perfect match.
Job Description The Valet Captain represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to ensure main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
Responsibilities
Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
Engages the guest to provide superior guest service.
Ensure the valets are staged to maximize the guest experience.
Manage the traffic at the front of the hotel.
Coordinate activity in the drive with the Bellpersons to ensure timely delivery of luggage and valet of guest vehicles.
Conduct key audit with the Valet team at the end of each shift.
Maintain the cleanliness of the front of the hotel.
Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
Load baggage in the cars or taxis for departing guests.
Maintain a clean and orderly appearance of the work area at all times.
Other duties as assigned.
Qualifications
Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression.
Excellent grooming and body language to represent the Omni brand.
Ability to multi-task and work in a fast-paced environment.
Ability to work outdoors in all weather conditions.
Ability to lift 50 lbs frequently and stand for the duration of an entire shift.
Must be able to drive manual and automatic transmission.
For insurance purposes, applicants must be at least 21 years of age.
Must have an excellent driving record.
Must have a valid Texas driver's license.
Must be able to work days, evenings, weekends and holidays.
Must reside within 50 miles of the hotel.
Must be willing to subject to a drug screen and MVR background check.
Omni Hotels & Resorts is an equal opportunity employer — veterans and individuals with disabilities are encouraged to apply. The EEO poster and pay transparency statements are available as required.
#J-18808-Ljbffr