Walgreens
Overview
Join to apply for the
Pharmacy Manager
role at
Walgreens Base pay range is provided; actual pay will be based on skills and experience. Discuss with your recruiter to learn more. Base pay range
Salary Range:
Pharmacy Manager $6,594.00-$7,245.00 Bi-Weekly Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Operations: Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service. Operational leadership: Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow including overseeing staff scheduling, assigning roles, coordinating activities, and managing opening/closing and shift changes. Policy & Compliance: Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. IT & Process Improvement: Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports staff and patients with IT and looks for opportunities to improve productivity. Insurance & Billing: Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Clinical Collaboration: Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Community & Virtual Services: Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Facility & Documentation: Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, disciplinary actions, and termination as necessary, ensuring compliance with employment laws. Sets expectations and goals, promotes teamwork, and fosters a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages staff performance and conducts formal performance reviews. Identifies high potential team members and collaborates on career progression. Addresses employee relations concerns and maintains morale by addressing welfare, complaints, conflicts, and ensuring positive relations. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations. Maintains knowledge of pharmacy and healthcare through ongoing education and Walgreens publications. Pursues best practices to enhance business acumen and pharmacy performance. Completes required education credits and training. Seeks professional development and mentors from Healthcare Supervisor and Store Manager. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages asset protection and inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and expand growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community. Basic Qualifications
BS in Pharmacy or PharmD from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become one within 90 days of hire. At least 1 year of pharmacy experience including prescription filling, recordkeeping, legal compliance, operations, software and insurance billing. Experience with prescription dispensing and knowledge of applicable state and federal controlled substance laws. Internal candidates: average leadership behavior rating of at least 3.0 on last performance review, with no written disciplinary actions in last 12 months. About Walgreens
Founded in 1901, Walgreens serves nearly 9 million customers daily across approximately 8,500 stores in the U.S. and Puerto Rico. Walgreens has about 220,000 team members, including nearly 90,000 healthcare service providers. Preferred Qualifications
Supervisory experience planning, organizing, and directing pharmacy staff. At least 6 months of pharmacy experience with Walgreens Co. Average leadership rating of 3.7 or above on the last performance review (internal candidates only). We are an Equal Opportunity Employer, including disability/veterans. We will consider qualified applicants with arrest and conviction records. The salary range is provided to promote pay transparency and equal employment opportunities. The actual offer will depend on geography, skills, education, experience and other factors. This role will remain open until filled. For benefits, visit: jobs.walgreens.com/benefits
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Join to apply for the
Pharmacy Manager
role at
Walgreens Base pay range is provided; actual pay will be based on skills and experience. Discuss with your recruiter to learn more. Base pay range
Salary Range:
Pharmacy Manager $6,594.00-$7,245.00 Bi-Weekly Job Summary
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. Responsibilities
Patient Experience: Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience. Operations: Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service. Operational leadership: Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications, as required. Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote efficient workflow including overseeing staff scheduling, assigning roles, coordinating activities, and managing opening/closing and shift changes. Policy & Compliance: Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. Collaborates with Store Manager to define and develop new strategic business opportunities. IT & Process Improvement: Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports staff and patients with IT and looks for opportunities to improve productivity. Insurance & Billing: Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits. Clinical Collaboration: Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services. Community & Virtual Services: Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines. Facility & Documentation: Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy. Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business. People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, disciplinary actions, and termination as necessary, ensuring compliance with employment laws. Sets expectations and goals, promotes teamwork, and fosters a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages staff performance and conducts formal performance reviews. Identifies high potential team members and collaborates on career progression. Addresses employee relations concerns and maintains morale by addressing welfare, complaints, conflicts, and ensuring positive relations. Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations. Maintains knowledge of pharmacy and healthcare through ongoing education and Walgreens publications. Pursues best practices to enhance business acumen and pharmacy performance. Completes required education credits and training. Seeks professional development and mentors from Healthcare Supervisor and Store Manager. Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages asset protection and inventory management. Identifies performance trends and opportunities for improvement. Business Planning
Develops relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and expand growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community. Basic Qualifications
BS in Pharmacy or PharmD from an accredited institution. Current pharmacist licensure in the states within the district. Certified Immunizer or willing to become one within 90 days of hire. At least 1 year of pharmacy experience including prescription filling, recordkeeping, legal compliance, operations, software and insurance billing. Experience with prescription dispensing and knowledge of applicable state and federal controlled substance laws. Internal candidates: average leadership behavior rating of at least 3.0 on last performance review, with no written disciplinary actions in last 12 months. About Walgreens
Founded in 1901, Walgreens serves nearly 9 million customers daily across approximately 8,500 stores in the U.S. and Puerto Rico. Walgreens has about 220,000 team members, including nearly 90,000 healthcare service providers. Preferred Qualifications
Supervisory experience planning, organizing, and directing pharmacy staff. At least 6 months of pharmacy experience with Walgreens Co. Average leadership rating of 3.7 or above on the last performance review (internal candidates only). We are an Equal Opportunity Employer, including disability/veterans. We will consider qualified applicants with arrest and conviction records. The salary range is provided to promote pay transparency and equal employment opportunities. The actual offer will depend on geography, skills, education, experience and other factors. This role will remain open until filled. For benefits, visit: jobs.walgreens.com/benefits
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