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HCA Healthcare

Director Surgical Services

HCA Healthcare, Hopewell, Virginia, United States, 23860

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Overview

Director Surgical Services role at HCA Healthcare. This position leads the Surgical Services department to ensure high-quality, patient-centered care through oversight of unit-level functions, staffing, forecasting, planning, and budget monitoring. The Director fosters accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives. Job Summary And Qualifications

The Director of Surgical Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives. Major Responsibilities

Quality

Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care. Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care. Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve. Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards. Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards. Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning. Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs. Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Service

Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader. Leverages feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience. Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes. Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

People

Fosters a culture that inspires commitment to the organization’s vision/values. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement. Identifies development opportunities or training needs of individuals and teams. Provides coaching, feedback, and training to improve performance. Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time.

Growth

Collaborates with administrative team and physicians to enhance existing services or develop new service offerings. Identifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technological advances, and other opportunities to drive differentiation and increase volume.

Finance

Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances. Develops and implements actions to address performance gaps. Ensures effective labor management, including scheduling, productivity management, and appropriate staffing. Manages operating expenses and identifies cost reduction opportunities. Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

Other

Performs other duties as assigned. Practices and adheres to HCA Healthcare’s Code of Conduct and Mission and Value Statement.

Education & Experience

Bachelor’s Degree or other approved education plan Required Bachelor’s Degree in Nursing Preferred Master’s Degree Preferred 1+ years applicable experience Required 3+ years applicable experience Preferred About TriCities Hospital

TriCities Hospital has provided quality healthcare services since 1915. We are a 140+ bed hospital and a top performing facility recognized by the Joint Commission, with stroke and chest pain accreditation. We are committed to a care-like-family culture where patients, staff, and the community are cared for safely and compassionately. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute and has invested in charitable care and community programs. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Surgical Services. We invite you to unlock your leadership potential with HCA Healthcare.

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