ConfigUSA
Required Qualifications
8 12 years of experience in technical writing, preferably in a product-based or SaaS company. Proven experience creating onboarding documentation and user guides for cross-functional teams. Strong ability to quickly grasp complex technical concepts and make them easily understandable. Excellent written and verbal communication skills. Proficient in tools such as
Confluence, Notion, or similar documentation platforms Markdown, HTML/CSS (a plus) Adobe FrameMaker, MadCap Flare, or similar (optional but useful) Version control systems like Git (basic understanding) Experience working in Agile/Scrum environments. Strong attention to detail and a commitment to quality. Preferred Qualifications
Background or certification in Computer Science, Engineering, or related field. Experience working with enterprise-grade software and internal tooling. Exposure to API documentation, system diagrams, or developer-focused content is a plus.
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8 12 years of experience in technical writing, preferably in a product-based or SaaS company. Proven experience creating onboarding documentation and user guides for cross-functional teams. Strong ability to quickly grasp complex technical concepts and make them easily understandable. Excellent written and verbal communication skills. Proficient in tools such as
Confluence, Notion, or similar documentation platforms Markdown, HTML/CSS (a plus) Adobe FrameMaker, MadCap Flare, or similar (optional but useful) Version control systems like Git (basic understanding) Experience working in Agile/Scrum environments. Strong attention to detail and a commitment to quality. Preferred Qualifications
Background or certification in Computer Science, Engineering, or related field. Experience working with enterprise-grade software and internal tooling. Exposure to API documentation, system diagrams, or developer-focused content is a plus.
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