Pace® Labs
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Field Service Engineer HPLC and GC
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Pace Labs Overview
Shift: Monday through Friday, 8:00 AM - 5:00 PM. This role supports maintaining, repairing, and qualifying instrumentation, hardware, and software, using complex to specialized professional and technical knowledge of mechanical, scientific, or related instrumentation and software. Responsibilities
Provides complex to specialized diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation/equipment. Provides calibration and qualification of instruments and equipment. Recommends and implements improvements to instrument/equipment/system. Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed. Interacts with customers/staff to provide complex to specialized analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting. Drafts and/or revises technical documentation and documents such as standard operating procedures, calibration procedures, qualification protocols, and other documents as needed. Participates in cross-functional project or program objectives and other project requirements, receives direction and presents information to management. Provides analysis and guidance regarding equipment policies, programs and practices involving standard operations. Resolves customer/management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required. Follows Standard Operating Procedures and methods to perform work. Ensures the accuracy of equipment, actions, procedures, and operational databases, reports, and related details through audits and reviews; resolves discrepancies or escalates as needed to ensure quality assurance. Contributes to the efficiency and effectiveness of the department's service to customers and acts as an active team member. Promotes a harmonious and effective workplace environment and demonstrates courteous behavior with customers and staff. Qualifications
Education and Experience: Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and five (5) years instrument/equipment troubleshooting and repair work; OR an equivalent combination of education, training, and experience. Required Knowledge and Skills: Complex to specialized knowledge of laboratory and analytical instrumentation; metrology standards; diagnosis and problem-solving techniques; testing tools, instruments, and calibration; administration and oversight of area programs, policies, and procedures; applicable laws, codes, and regulations; computer applications; project teamwork; and effective communication with staff, coworkers, and customers; strong written English. Required Skills: Performing complex to specialized instrumentation troubleshooting; administering instrument, mechanical, electrical, and software-based functions; leading project design, development, and management; operating in team and individual contributor roles; interpreting and applying laws and regulations; preparing expert reports and materials; using initiative within guidelines; professional communication and relationship building. Benefits
Full-time roles are eligible for a comprehensive benefits program including medical, dental, vision, 401K with immediate employer match, life and disability insurance, paid time off, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage, and ID theft protection. Equal Opportunity
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Executive Offices
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Field Service Engineer HPLC and GC
role at
Pace Labs Overview
Shift: Monday through Friday, 8:00 AM - 5:00 PM. This role supports maintaining, repairing, and qualifying instrumentation, hardware, and software, using complex to specialized professional and technical knowledge of mechanical, scientific, or related instrumentation and software. Responsibilities
Provides complex to specialized diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation/equipment. Provides calibration and qualification of instruments and equipment. Recommends and implements improvements to instrument/equipment/system. Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed. Interacts with customers/staff to provide complex to specialized analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting. Drafts and/or revises technical documentation and documents such as standard operating procedures, calibration procedures, qualification protocols, and other documents as needed. Participates in cross-functional project or program objectives and other project requirements, receives direction and presents information to management. Provides analysis and guidance regarding equipment policies, programs and practices involving standard operations. Resolves customer/management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required. Follows Standard Operating Procedures and methods to perform work. Ensures the accuracy of equipment, actions, procedures, and operational databases, reports, and related details through audits and reviews; resolves discrepancies or escalates as needed to ensure quality assurance. Contributes to the efficiency and effectiveness of the department's service to customers and acts as an active team member. Promotes a harmonious and effective workplace environment and demonstrates courteous behavior with customers and staff. Qualifications
Education and Experience: Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and five (5) years instrument/equipment troubleshooting and repair work; OR an equivalent combination of education, training, and experience. Required Knowledge and Skills: Complex to specialized knowledge of laboratory and analytical instrumentation; metrology standards; diagnosis and problem-solving techniques; testing tools, instruments, and calibration; administration and oversight of area programs, policies, and procedures; applicable laws, codes, and regulations; computer applications; project teamwork; and effective communication with staff, coworkers, and customers; strong written English. Required Skills: Performing complex to specialized instrumentation troubleshooting; administering instrument, mechanical, electrical, and software-based functions; leading project design, development, and management; operating in team and individual contributor roles; interpreting and applying laws and regulations; preparing expert reports and materials; using initiative within guidelines; professional communication and relationship building. Benefits
Full-time roles are eligible for a comprehensive benefits program including medical, dental, vision, 401K with immediate employer match, life and disability insurance, paid time off, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage, and ID theft protection. Equal Opportunity
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Executive Offices
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