Danaher Life Sciences
Field Service Engineer -South East Michigan
Danaher Life Sciences, Detroit, Michigan, United States, 48228
Overview
Join to apply for the
Field Service Engineer -South East Michigan
role at
Danaher Life Sciences .
The
Field Service Engineer
for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in the SE Michigan metro area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the Hematology, UA and Micro systems. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.
Responsibilities
Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
Essential Requirements
Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
5-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Hold a current valid driver’s license and good driving record over the last three years. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
Nice to have
5+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related
Remote Work & Scheduling Beckman Coulter Diagnostics believes in flexible, remote working arrangements for eligible roles and is committed to providing enriching careers, regardless of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
Compensation & Benefits The hourly range for this role is $35.00/hour to $36.50/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Equal Opportunity Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or applyassistance@danaher.com.
#J-18808-Ljbffr
Field Service Engineer -South East Michigan
role at
Danaher Life Sciences .
The
Field Service Engineer
for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in the SE Michigan metro area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Field Service Team reporting to the Field Service Manager and responsible for ensuring optimal performance of Beckman Coulter equipment. This position services the Hematology, UA and Micro systems. If you thrive in a fast-paced environment, enjoy the challenge of identifying solutions, excel in an autonomous role and want to work to build a world-class service organization—read on.
Responsibilities
Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.
Essential Requirements
Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
5-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Hold a current valid driver’s license and good driving record over the last three years. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
Nice to have
5+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related
Remote Work & Scheduling Beckman Coulter Diagnostics believes in flexible, remote working arrangements for eligible roles and is committed to providing enriching careers, regardless of work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home.
Compensation & Benefits The hourly range for this role is $35.00/hour to $36.50/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Equal Opportunity Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact: 1-202-419-7762 or applyassistance@danaher.com.
#J-18808-Ljbffr