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MedStar Health

Patient Service Coordinator

MedStar Health, Westminster, Maryland, United States, 21158

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General Summary of Position MedStar Health is looking for a full-time Patient Service Coordinator to join our Orthopedics department in Westminster, MD.

Job Summary As a Patient Service Coordinator, you will be responsible for providing excellent customer service to patients by greeting them warmly, assisting with check-in and check-out, gathering demographic information, performing insurance verifications, collecting copayments, and scheduling appointments.

Primary Duties

Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.

Manages patient intake, screens for emergent conditions, registers patients, verifies and explains patient responsibility for payment.

Performs check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.

Coordinates efficient patient flow through the practice or connected department.

Supports organizational initiatives related to new technology, clinical programs, and improving the patient experience.

Qualifications

6 months – 1 year of providing high-quality customer service, preferably in a healthcare setting.

Working knowledge of IDX/GE Centricity business preferred.

High School Diploma.

Salary Hiring range:

$18.33 - $31.61

Join one of the largest healthcare systems in the Baltimore-Washington metro region, recognized as one of the "Healthiest Maryland Businesses". Apply today to learn how MedStar Health can be your next great career move!

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