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Johnson Controls

Fire Service Technician

Johnson Controls, Hauppauge, New York, United States, 11788

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Fire Service Technician

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Fire Service Technician

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Johnson Controls This range is provided by Johnson Controls. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$20.00/hr - $28.00/hr What You Will Do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

How You Will Do It

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers Adhere to safety regulations put forth by JCI Obtain customer signature upon completed service call assignment Participate in a scheduled On-call rotation Help to train or mentor others on the service team Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities Provide quotes to support recommendations and solutions. Perform other duties as assigned

Required

What we look for:

Must have NICET I Certification for Fire Alarm Systems 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems Experience in reading and interpreting blueprints, submittals, and operational/product manuals Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to work flexible hours including weekends to meet customer requirements Overnight travel may be required Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs Ability to adhere to, implement, and always follow safety guidelines and procedures Strong organizational skills, positive attitude, and an ability to learn quickly Possess a valid driver’s license and driving record that meets company requirements Able to pass a pre-employment background and drug test

Preferred

NICET Level II certification

What We Offer

Competitive Starting Pay Paid Training Tuition reimbursement Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And more!

#NICETCertification

#FireServiceTechnician

#FireAlarmTechnician

HIRING HOURLY RANGE: $20.48-28.85/hr. (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Johnson Controls by 2x Sign in to set job alerts for “Service Technician” roles.

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