TDS Telecom
Manager-Field Services OSP Construction
TDS Telecom, Appleton, Wisconsin, United States, 54914
Overview
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
The
Manager-Field Services OSP Construction
is responsible for providing functional leadership and direction to all FS Outside Plant (OSP) Construction associates in the assigned TDS Field Services market/markets. They will have a strong focus on the team's ability to provide effective and efficient OSP Construction project delivery on time and within budget as well as provide technical expertise while exhibiting a high level of professionalism in all internal and external interactions.
Job Locations:
US-WI-Madison, US-WI-Appleton, US-WI-Delavan, US-WI-Plymouth, US-WI-Eau Claire
Job ID:
2025-28059 •
Company:
TDS Telecom •
Pay Range:
$97,700.00 - $158,700.00
Responsibilities
Provide leadership to direct team and all other teams involved in OSP Construction activities, creating and maintaining a motivating and rewarding environment.
Build and maintain good working relationships with all adjacent teams. Provide direct feedback with relation to OSP Construction builds to peer Network Services (NS) Outside Plant Engineering (OSPE) and Outside Plant Construction (OSPC) teams, ensuring efficiencies of builds and production.
Direct activities necessary for the proper placement of OSP facilities while monitoring project budgets, timelines, and records updates.
Assist NS OSPE/OSPC teams in executing plans and/or processes tied to our overall business plan that will ensure high quality service is delivered to all TDS customers through timely OSP build completion and customer readiness.
Ensure compliance with all TDS policies, processes and procedures. Develop, implement and monitor OSP Construction policies as needed to ensure continued safety while performing OSP builds.
Ensure team maintains proper understanding of TDS' goals and is coached through process improvements as those needs arise.
Serve as the management point of contact for all TDS Internal Construction OSP project builds, and customer-related issues in specific market(s).
Qualifications Required Qualifications
Bachelor's Degree or higher OR 4+ years professional work experience
4+ years' experience in the telecommunications industry
4+ years in a supervisory role or equivalent leadership experience
Must have and maintain a valid driver's license
Other Qualifications
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Strong technical background a plus. Should include an understanding of all aspects of OSP Construction: Fiber optic outside plant construction methods and best practices, trouble shooting, common equipment installation and maintenance practices.
Supervisory/leadership experience leading OSP Construction teams is preferred.
Lightwave transmission system experience preferred.
Solid understanding of all types of OSP Fiber Optic network builds designs: Centralized split, distributed split (including optical tap).
Extensive knowledge of fiber optic construction methods, maintenance and restoration practices and procedures.
Solid understanding of OSHA safety requirements and guidelines as it relates to OSP Construction projects.
Must be able to coach a team of direct reports and team of contractors during emergency conditions.
Must be available to work off hours when situations dictate.
Excellent problem solving skills and interpersonal skills a must.
Must possess a "can-do" attitude.
Total Quality Management training will be considered a plus.
Must enjoy working with people and team building (i.e. teaching, coaching).
Must be able to multi-task and maintain a sense of urgency related to each separate issue.
Must be able to handle stressful network outages, and/or customer impacting situations in a calm manner.
Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to: Medical Coverage, Dental Coverage, Vision Coverage, Life Insurance, 401(k) Plan, Generous Vacation & Paid Sick Leave, Seven Paid National Holidays & One Floating Holiday, Paid Parental Leave (6 weeks after 12 months of employment), Adoption & Surrogacy Assistance, Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability, TDS Service Discounts, Education Assistance, Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.)
$97,700.00/Yr. - $158,700.00/Yr.
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The
Manager-Field Services OSP Construction
is responsible for providing functional leadership and direction to all FS Outside Plant (OSP) Construction associates in the assigned TDS Field Services market/markets. They will have a strong focus on the team's ability to provide effective and efficient OSP Construction project delivery on time and within budget as well as provide technical expertise while exhibiting a high level of professionalism in all internal and external interactions.
Job Locations:
US-WI-Madison, US-WI-Appleton, US-WI-Delavan, US-WI-Plymouth, US-WI-Eau Claire
Job ID:
2025-28059 •
Company:
TDS Telecom •
Pay Range:
$97,700.00 - $158,700.00
Responsibilities
Provide leadership to direct team and all other teams involved in OSP Construction activities, creating and maintaining a motivating and rewarding environment.
Build and maintain good working relationships with all adjacent teams. Provide direct feedback with relation to OSP Construction builds to peer Network Services (NS) Outside Plant Engineering (OSPE) and Outside Plant Construction (OSPC) teams, ensuring efficiencies of builds and production.
Direct activities necessary for the proper placement of OSP facilities while monitoring project budgets, timelines, and records updates.
Assist NS OSPE/OSPC teams in executing plans and/or processes tied to our overall business plan that will ensure high quality service is delivered to all TDS customers through timely OSP build completion and customer readiness.
Ensure compliance with all TDS policies, processes and procedures. Develop, implement and monitor OSP Construction policies as needed to ensure continued safety while performing OSP builds.
Ensure team maintains proper understanding of TDS' goals and is coached through process improvements as those needs arise.
Serve as the management point of contact for all TDS Internal Construction OSP project builds, and customer-related issues in specific market(s).
Qualifications Required Qualifications
Bachelor's Degree or higher OR 4+ years professional work experience
4+ years' experience in the telecommunications industry
4+ years in a supervisory role or equivalent leadership experience
Must have and maintain a valid driver's license
Other Qualifications
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Strong technical background a plus. Should include an understanding of all aspects of OSP Construction: Fiber optic outside plant construction methods and best practices, trouble shooting, common equipment installation and maintenance practices.
Supervisory/leadership experience leading OSP Construction teams is preferred.
Lightwave transmission system experience preferred.
Solid understanding of all types of OSP Fiber Optic network builds designs: Centralized split, distributed split (including optical tap).
Extensive knowledge of fiber optic construction methods, maintenance and restoration practices and procedures.
Solid understanding of OSHA safety requirements and guidelines as it relates to OSP Construction projects.
Must be able to coach a team of direct reports and team of contractors during emergency conditions.
Must be available to work off hours when situations dictate.
Excellent problem solving skills and interpersonal skills a must.
Must possess a "can-do" attitude.
Total Quality Management training will be considered a plus.
Must enjoy working with people and team building (i.e. teaching, coaching).
Must be able to multi-task and maintain a sense of urgency related to each separate issue.
Must be able to handle stressful network outages, and/or customer impacting situations in a calm manner.
Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to: Medical Coverage, Dental Coverage, Vision Coverage, Life Insurance, 401(k) Plan, Generous Vacation & Paid Sick Leave, Seven Paid National Holidays & One Floating Holiday, Paid Parental Leave (6 weeks after 12 months of employment), Adoption & Surrogacy Assistance, Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability, TDS Service Discounts, Education Assistance, Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.)
$97,700.00/Yr. - $158,700.00/Yr.
#J-18808-Ljbffr