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SAIC

Field Service Engineer - Guam

SAIC, Gu Oidak, Arizona, United States

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Overview Field Service Engineer - Guam role at SAIC. Primary duty location is Guam, with 5 months onsite training in Huntsville, Alabama.

Location: DEDEDO, GU, US

Category: Engineering and Sciences • Subcategory: Field Engineer • Schedule: Full-time • Shift: Day Job • Travel: No

Date Posted: 2025-09-25

Responsibilities

Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

Represent the IBCS program as the primary point of contact

Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

Assist in the emplacement and initialization of the IBCS system

Advise customers on the capabilities and limitations of the IBCS system

Assist in troubleshooting IBCS hardware, software, and networks

Provide feedback to program leadership regarding system performance and end-user feedback

Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

Conduct training

Support Program Help Desk

Conduct scheduled equipment inventories

Qualifications

Education:

Mid-Level BS and five (5) years’ experience; six (6) years' experience accepted in lieu of degree (per contract). Senior level BS and nine (9) years’ experience; six (6) years' experience accepted in lieu of degree (per contract).

Required Skills:

Experience with tactical networks and troubleshooting; in-field operator training; troubleshooting of computer systems and networks; good oral communications; ability to effectively prioritize and execute tasks in high-pressure environments; able to work independently and efficiently with short term deadlines

Required Clearance:

Must possess an active DoD Secret Clearance; US Citizenship required

Required Certifications:

Security+ certified (active on Day 1); Linux+ certification or the ability to obtain within three months of hire date

Desired Skills:

Army Air Defense background (14 or 140A or 14G); IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software; willingness to acquire CDL; deployment experience OCONUS

Additional details

Minimum Clearance Required: Secret

Potential for Remote Work: No

Travel: No

Onsite training location: Huntsville, Alabama for 5 months

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