Kroger
Job Description
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
Ensure team members adhere to local, state, federal laws, food safety procedures and company guidelines.
Perform responsibilities required of selectors and customer attendants as needed per company guidelines.
Train all functions and duties of the selector and customer attendant roles.
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
Assist with scheduling to meet operational and associate needs.
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
Print and distribute order labels, including orders for perishable departments.
Troubleshoot e-Commerce equipment and devices.
Maintain level of supplies needed to perform necessary duties.
Maintain organization and cleanliness of staging areas and equipment.
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager.
Perform required opening and closing procedures.
Learn and implement process improvements as directed by division or enterprise e-Commerce team.
Provide feedback on team members' daily performance and annual performance reviews.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications Minimum:
Proven supervisory experience.
Ability to read shelf tags.
Basic knowledge of computers.
Excellent oral/written communication skills.
Basic math skills (counting, addition, subtraction).
Self‑directed, ability to execute projects with minimal supervision.
Desired:
Experience in a production‑oriented environment or warehouse setting, stocking shelves, or cashier experience.
Benefits
Healthcare coverage (medical, dental, vision, prescription).
Flexible scheduling with paid time off, holidays, and sick pay.
Employee Assistance Program with free counseling.
Financial tools and coaching via Goldman Sachs Ayco.
Associate discounts on food, travel, technology, and more.
Up to $21,000 in tuition reimbursement.
Growth opportunities through training programs and career pathways.
About Us Based in Colorado, King Soopers is part of The Kroger Company. We serve customers in over 115 stores across Colorado and Wyoming. We pride ourselves on diverse teams, a passion for food, and a mission to feed the human spirit. If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited. Join our family and help us create amazing experiences for customers and communities.
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Responsibilities
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
Ensure team members adhere to local, state, federal laws, food safety procedures and company guidelines.
Perform responsibilities required of selectors and customer attendants as needed per company guidelines.
Train all functions and duties of the selector and customer attendant roles.
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
Assist with scheduling to meet operational and associate needs.
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
Print and distribute order labels, including orders for perishable departments.
Troubleshoot e-Commerce equipment and devices.
Maintain level of supplies needed to perform necessary duties.
Maintain organization and cleanliness of staging areas and equipment.
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager.
Perform required opening and closing procedures.
Learn and implement process improvements as directed by division or enterprise e-Commerce team.
Provide feedback on team members' daily performance and annual performance reviews.
Ability to work cooperatively in a high-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Qualifications Minimum:
Proven supervisory experience.
Ability to read shelf tags.
Basic knowledge of computers.
Excellent oral/written communication skills.
Basic math skills (counting, addition, subtraction).
Self‑directed, ability to execute projects with minimal supervision.
Desired:
Experience in a production‑oriented environment or warehouse setting, stocking shelves, or cashier experience.
Benefits
Healthcare coverage (medical, dental, vision, prescription).
Flexible scheduling with paid time off, holidays, and sick pay.
Employee Assistance Program with free counseling.
Financial tools and coaching via Goldman Sachs Ayco.
Associate discounts on food, travel, technology, and more.
Up to $21,000 in tuition reimbursement.
Growth opportunities through training programs and career pathways.
About Us Based in Colorado, King Soopers is part of The Kroger Company. We serve customers in over 115 stores across Colorado and Wyoming. We pride ourselves on diverse teams, a passion for food, and a mission to feed the human spirit. If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited. Join our family and help us create amazing experiences for customers and communities.
#J-18808-Ljbffr