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WellLife Network

Entitlement Eligibility Specialist - EES014 - Mon-Fri 9AM-5PM

WellLife Network, Elmont, New York, United States, 11003

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Entitlement Eligibility Specialist - EES014 – Mon‑Fri 9AM‑5PM Join wellLife Network

– Become an

Entitlement Eligibility Specialist

who manages benefit applications, supports consumers, and liaises with government agencies.

About WellLife Network WellLife Network is a leading health and human services organization serving individuals and families across New York City and Long Island. Recognized as a 2023 top‑rated nonprofit, we empower people to overcome life’s challenges, achieve well‑being, and foster inclusion. We offer comprehensive programs in mental health, developmental disabilities, substance abuse, housing, and employment support, grounded in compassionate, high‑quality care. Our mission centers on diversity, equity, inclusion, and belonging (DEIB) for our organization and the communities we serve.

Position Summary Manage and operate systems to track benefit application stages and appeal processes, providing concrete statistical data. The EES Specialist provides consumers with options, explains consequences of financial situations, and acts as liaison between consumers and governmental agencies.

Essential Accountabilities

Maintain confidentiality in compliance with HIPAA laws at all times.

Screen all consumers to assess eligibility for private and/or governmental benefits.

Assist consumers in completing all applications required to apply, appeal, and maintain benefits.

Travel to governmental and private agencies for hearings, interviews, and visits.

Know consumers’ financial status and maintain accurate consumer balances.

Prepare consumer allowances and generate narrative, Excel spreadsheet, and statistical reports indicating benefits status in a timely fashion.

Review, process, scan, document, and file all incoming mail/documents.

Notify department members of all emergencies that may arise.

Assist staff during shortages, vacations, leaves of absence, and vacancies.

Maintain accurate information in the department database system for all consumer documents.

Provide in‑service training to WellLife Network staff, mental health, developmental disabilities staff, and external agencies as needed.

Job Qualifications Associate Degree required, Bachelor’s Degree preferred. Excellent oral and written communication skills required. Must exercise good follow‑up and documentation skills, possess knowledge of Microsoft Office application software. Experience with mental health and developmental disabilities populations required. Valid New York State driver’s license and vehicle possession needed for company time.

Benefits and Perks Medical, vision, and dental insurance; 401(k) matching; flexible spending accounts. Enjoy Summer Fridays, gym passes, life insurance options. Tuition assistance, mentorship, leadership training, and more. Eligible for Public Service Loan Forgiveness.

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