Samuel Merritt University
Facilities Operations and Dock Manager
Samuel Merritt University, Oakland, California, United States, 94616
Overview
Facilities Operations and Dock Manager at Samuel Merritt University. The Facilities and Dock Operations Manager oversees daily operations of the facility’s loading dock, ensuring efficient, safe, and timely receipt and shipment of goods. This role manages daily incoming and outgoing mail operations (USPS, FedEx, UPS, and internal mail), coordinates with vendors, internal departments, and dock staff to maintain organized workflows, enforce safety compliance, and support overall operational goals. The position assists the Facilities department with furniture planning/coordination, implementing office moves, add and changes, and projects. Reports to the Director of Facilities and works with Assistant Director and Facilities’ Planners on multiple projects. The position processes requests, schedules, and oversees all onsite furniture service activity and onsite electric/voice & data cabling contractor services and may assist on approved renovation/reconfiguration projects.
Responsibilities
Dock Operations Management: Assist in managing daily dock operations, including scheduling and overseeing loading and unloading activities
Coordinate with drivers and warehouse staff to ensure timely and accurate shipments
Monitor and enforce safety protocols to maintain a secure working environment
Support inventory management processes and assist with stock reconciliation
Provide training and guidance to dock personnel on operational best practices
Oversees the timely review and approval of timecards and performance evaluations
Utilize logistics software to track shipments and generate performance reports
Facilities Operations Management: Coordinate handyman services for all SMU campuses
Point of contact for recycling bins and document destruction
Work all TDX work orders with real-time support for all SMU campuses
Manage and catalog all SMU inventory; includes off-site storage
Perform additional duties as assigned
Event Coordination and Setup Responsibilities: Vendor & resource coordination with internal departments and external vendors for resources (AV, catering, facilities, etc.)
Timeline management to ensure setups meet schedules and are returned to standard configuration
Safety & Compliance: Ensure event setups comply with university safety regulations, accessibility standards, and fire codes
Staff Supervision & Coordination: Assign daily tasks to dock staff and monitor progress
Train new dock employees in safe handling, equipment operation, and procedures
Direct dock staff in handling and sorting of all incoming/outgoing mail
Safety & Compliance: Enforce OSHA regulations, fire codes, and company safety standards
Conduct regular safety inspections and address hazards immediately
Oversee proper use of dock equipment (e.g., pallet jacks and dock levelers)
Communication & Coordination: Serve as primary contact for vendors, delivery drivers, and internal departments regarding dock operations
Collaborate with facilities and security teams to maintain workflow and safety
Report operational issues, delays, or damages to management
Recordkeeping & Reporting: Maintain logs of incoming/outgoing shipments
Track and report dock performance metrics
Assist with inventory counts and reconciliation
Qualifications
High school diploma or equivalent; additional logistics or supervisory training preferred
3+ years’ experience in warehouse or dock operations, with at least 1 year in a lead/supervisory role
Effective leadership, organizational, and communication skills
1+ years of operating in facilities
Demonstrates knowledge and application of safety regulations, proper loading procedures, and shipping documentation
Physical Requirements
Ability to lift up to 50 lbs regularly
Prolonged standing, walking, and manual handling
Ability to work in varying temperatures and conditions
Employment Details
Employee Status: Regular
Exemption Status: United States of America (Exempt)
Time Type: Full time
Job Shift: Full time
Pay Range: $80,000 to $85,000 annually
Samuel Merritt University provides base salary ranges for all positions in job advertisements in the United States based on local requirements. Individual compensation will be determined based on factors including qualifications, location, and other relevant skills.
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Facilities Operations and Dock Manager at Samuel Merritt University. The Facilities and Dock Operations Manager oversees daily operations of the facility’s loading dock, ensuring efficient, safe, and timely receipt and shipment of goods. This role manages daily incoming and outgoing mail operations (USPS, FedEx, UPS, and internal mail), coordinates with vendors, internal departments, and dock staff to maintain organized workflows, enforce safety compliance, and support overall operational goals. The position assists the Facilities department with furniture planning/coordination, implementing office moves, add and changes, and projects. Reports to the Director of Facilities and works with Assistant Director and Facilities’ Planners on multiple projects. The position processes requests, schedules, and oversees all onsite furniture service activity and onsite electric/voice & data cabling contractor services and may assist on approved renovation/reconfiguration projects.
Responsibilities
Dock Operations Management: Assist in managing daily dock operations, including scheduling and overseeing loading and unloading activities
Coordinate with drivers and warehouse staff to ensure timely and accurate shipments
Monitor and enforce safety protocols to maintain a secure working environment
Support inventory management processes and assist with stock reconciliation
Provide training and guidance to dock personnel on operational best practices
Oversees the timely review and approval of timecards and performance evaluations
Utilize logistics software to track shipments and generate performance reports
Facilities Operations Management: Coordinate handyman services for all SMU campuses
Point of contact for recycling bins and document destruction
Work all TDX work orders with real-time support for all SMU campuses
Manage and catalog all SMU inventory; includes off-site storage
Perform additional duties as assigned
Event Coordination and Setup Responsibilities: Vendor & resource coordination with internal departments and external vendors for resources (AV, catering, facilities, etc.)
Timeline management to ensure setups meet schedules and are returned to standard configuration
Safety & Compliance: Ensure event setups comply with university safety regulations, accessibility standards, and fire codes
Staff Supervision & Coordination: Assign daily tasks to dock staff and monitor progress
Train new dock employees in safe handling, equipment operation, and procedures
Direct dock staff in handling and sorting of all incoming/outgoing mail
Safety & Compliance: Enforce OSHA regulations, fire codes, and company safety standards
Conduct regular safety inspections and address hazards immediately
Oversee proper use of dock equipment (e.g., pallet jacks and dock levelers)
Communication & Coordination: Serve as primary contact for vendors, delivery drivers, and internal departments regarding dock operations
Collaborate with facilities and security teams to maintain workflow and safety
Report operational issues, delays, or damages to management
Recordkeeping & Reporting: Maintain logs of incoming/outgoing shipments
Track and report dock performance metrics
Assist with inventory counts and reconciliation
Qualifications
High school diploma or equivalent; additional logistics or supervisory training preferred
3+ years’ experience in warehouse or dock operations, with at least 1 year in a lead/supervisory role
Effective leadership, organizational, and communication skills
1+ years of operating in facilities
Demonstrates knowledge and application of safety regulations, proper loading procedures, and shipping documentation
Physical Requirements
Ability to lift up to 50 lbs regularly
Prolonged standing, walking, and manual handling
Ability to work in varying temperatures and conditions
Employment Details
Employee Status: Regular
Exemption Status: United States of America (Exempt)
Time Type: Full time
Job Shift: Full time
Pay Range: $80,000 to $85,000 annually
Samuel Merritt University provides base salary ranges for all positions in job advertisements in the United States based on local requirements. Individual compensation will be determined based on factors including qualifications, location, and other relevant skills.
#J-18808-Ljbffr