Highgate
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F&B Manager
role at
Highgate . Highgate Hotels
is a premier real estate investment and hospitality management company recognized as an innovator in the industry. Highgate operates in major U.S. gateway markets and has a growing presence internationally. The company provides guidance through all stages of the hospitality property cycle and supports bespoke brand development with revenue management tools to maximize asset value. Overview
The Food & Beverage Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet’s operations, maintaining a profitable outlet with high-quality products and service levels. The role includes promoting ideas to grow business, reducing employee turnover, managing revenue and payroll budgets, and achieving productivity goals while keeping quality high. Responsibilities
Oversee all aspects of the daily operation of the outlet. Supervise outlet personnel. Respond to guest complaints in a timely manner. Coordinate with other F&B managers and keep them informed of issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring attention. Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. Prepare and submit required reports in a timely manner (e.g., wage progress, payroll, revenue, employee schedules, quarterly action plans). Monitor quality of service in the F&B outlet. Assist in menu planning and preparation. Ensure compliance with local liquor laws, health and sanitation regulations, SOPs, and requisition procedures. Be visible on the floor and assist staff as needed during each meal period. Conduct staff performance reviews in accordance with Highgate Hotel standards. Train employees on SOPs and technical job tasks; participate in departmental and hotel training (e.g., CARE, One to One). Interview candidates for front-of-house F&B positions and follow hiring approvals. Complete tip reporting and understand/implement corporate promotions in the outlet when applicable. Ensure overall guest satisfaction. Qualifications
Must communicate effectively both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be able to listen, understand, and clarify concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Maintain regular attendance and a high standard of personal appearance and grooming. Comply with hotel standards and regulations to ensure safe and efficient operations. Maximize productivity, identify problems and assist in implementing solutions. Ability to handle problems effectively, including anticipating, preventing, identifying and solving issues as necessary. Ability to understand and evaluate complex information from various sources to meet objectives and maintain confidentiality. Perform other duties as requested by management and maintain a warm, friendly demeanor at all times. Employment type
Full-time Job function
Management Food & Beverage New York, NY
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F&B Manager
role at
Highgate . Highgate Hotels
is a premier real estate investment and hospitality management company recognized as an innovator in the industry. Highgate operates in major U.S. gateway markets and has a growing presence internationally. The company provides guidance through all stages of the hospitality property cycle and supports bespoke brand development with revenue management tools to maximize asset value. Overview
The Food & Beverage Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet’s operations, maintaining a profitable outlet with high-quality products and service levels. The role includes promoting ideas to grow business, reducing employee turnover, managing revenue and payroll budgets, and achieving productivity goals while keeping quality high. Responsibilities
Oversee all aspects of the daily operation of the outlet. Supervise outlet personnel. Respond to guest complaints in a timely manner. Coordinate with other F&B managers and keep them informed of issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring attention. Assist in coordinating and monitoring all phases of Loss Prevention in the outlet. Prepare and submit required reports in a timely manner (e.g., wage progress, payroll, revenue, employee schedules, quarterly action plans). Monitor quality of service in the F&B outlet. Assist in menu planning and preparation. Ensure compliance with local liquor laws, health and sanitation regulations, SOPs, and requisition procedures. Be visible on the floor and assist staff as needed during each meal period. Conduct staff performance reviews in accordance with Highgate Hotel standards. Train employees on SOPs and technical job tasks; participate in departmental and hotel training (e.g., CARE, One to One). Interview candidates for front-of-house F&B positions and follow hiring approvals. Complete tip reporting and understand/implement corporate promotions in the outlet when applicable. Ensure overall guest satisfaction. Qualifications
Must communicate effectively both verbally and in writing with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be able to listen, understand, and clarify concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Maintain regular attendance and a high standard of personal appearance and grooming. Comply with hotel standards and regulations to ensure safe and efficient operations. Maximize productivity, identify problems and assist in implementing solutions. Ability to handle problems effectively, including anticipating, preventing, identifying and solving issues as necessary. Ability to understand and evaluate complex information from various sources to meet objectives and maintain confidentiality. Perform other duties as requested by management and maintain a warm, friendly demeanor at all times. Employment type
Full-time Job function
Management Food & Beverage New York, NY
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