H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belong. We are pursuing a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth to elevate how we work, how we serve, and how we lead in our industry. We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. What you will do
As a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams to accelerate seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, following successful completion of the Income Tax Course or Tax Knowledge Assessment Qualifications and What you’ll bring
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and fostering a growth-oriented culture Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision Excellent interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or a high school diploma with relevant experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
We invest in our people to support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs, with options such as: Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k, and Employee Stock Purchase Plan (eligibility applies) More benefits at www.blockbenefits.com The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel safe bringing their authentic selves to work and belonging to a larger team. You will be part of an exceptional work environment recognized on Best Companies lists, with colleagues who help each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Note:
Enrollment or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
#J-18808-Ljbffr
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belong. We are pursuing a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth to elevate how we work, how we serve, and how we lead in our industry. We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. What you will do
As a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll lead customer-centric teams to accelerate seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is not remote and requires in-person work. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and collaborate with the Associate Relations Center to resolve issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, following successful completion of the Income Tax Course or Tax Knowledge Assessment Qualifications and What you’ll bring
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and fostering a growth-oriented culture Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision Excellent interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor’s degree in a related field, or a high school diploma with relevant experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
We invest in our people to support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs, with options such as: Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k, and Employee Stock Purchase Plan (eligibility applies) More benefits at www.blockbenefits.com The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel safe bringing their authentic selves to work and belonging to a larger team. You will be part of an exceptional work environment recognized on Best Companies lists, with colleagues who help each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Note:
Enrollment or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not a job offer or guarantee of employment.
#J-18808-Ljbffr