Modern Technology Solutions, Inc. (MTSI)
Critical Product Support Program Manager
Modern Technology Solutions, Inc. (MTSI), Bath, Ohio, United States
Critical Product Support Program Manager
MTSI is seeking a results-driven Critical Product Support Program Manager to lead the sustainment and lifecycle support efforts for advanced air platform systems. This role focuses on managing key support processes, ensuring operational readiness, and aligning logistics, maintenance, and product sustainment to meet mission and program objectives. As the leader for product support, you will oversee critical-path sustainment efforts and ensure systems and components remain reliable and operationally effective throughout their lifecycle. Responsibilities
Program Management for Product Support: Develop and execute sustainment plans for mission-critical air platform systems, ensuring optimal reliability and operational readiness. Lead budgeting, scheduling, and resource planning for product lifecycle support activities. Manage logistics, spares inventory, and maintenance plans while considering cost, schedule, and performance requirements. Sustainment Operations Leadership: Coordinate with engineering, logistics, and production teams to ensure seamless product lifecycle transitions from development to operational use. Oversee depot-level support, field repairs, and operational readiness rates to align with mission objectives. Critical Path Management: Identify high-demand or mission-critical product support needs and lead efforts to resolve bottlenecks or system failures quickly and effectively. Develop risk mitigation strategies for sustainment operations to ensure uninterrupted mission availability of air platform systems. Compliance and Standards: Ensure sustainment and support activities meet aerospace and DoD standards, including MIL-STD specifications and ISO standards. Monitor adherence to safety, quality, and compliance requirements for deployed systems. Communication and Reporting: Provide regular updates to program stakeholders, detailing logistics readiness, sustainment metrics, and lifecycle performance. Develop and maintain technical documentation related to lifecycle support plans, repair procedures, and system readiness reporting. Qualifications
Required Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Systems Engineering, Logistics, Business Management, or related technical field 12+ years of experience in program management, product sustainment, or logistics planning within aerospace or defense sectors Strong understanding of product lifecycle management (PLM) principles and processes Knowledge of logistics, spares management, repair processes, and supply chain operations for defense systems Active Top Secret clearance with eligibility for SCI Desired 15+ years of experience in program management, product sustainment, or logistics planning within aerospace or defense sectors Certifications validating expertise in program management, sustainment, and logistics: PMP, Lean Six Sigma, CPSM, CLA, CQE, DAWIA Experience with reliability-centered maintenance (RCM), total asset visibility (TAV), and ERP systems Familiarity with MIL-STD frameworks and RMF for secure sustainment operations Knowledge of advanced air platform technologies (propulsion, avionics, materials) Perks & Benefits
Vacation: New hires accrue 20 days of PTO and 10 holidays per year Health Insurance: Zero deductible health plans Flexible Schedules: Flex schedules Professional Development: Up to $10,000 annual education/training reimbursement ESOP: Funded stock ownership plan 401k: 6% match with immediate vesting Bonus Program: Semi-annual bonus opportunity Mentorship: Career mentorship programs About MTSI
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. For more information, please visit www.mtsi-va.com. EEO Statement
MTSI embraces nine core values, including Employees come first. We are committed to Equal Opportunity and providing reasonable accommodations to applicants and employees with disabilities. We do not discriminate based on race, color, religion, sex, national origin, age, military/veteran status, disability, or any other protected characteristic.
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MTSI is seeking a results-driven Critical Product Support Program Manager to lead the sustainment and lifecycle support efforts for advanced air platform systems. This role focuses on managing key support processes, ensuring operational readiness, and aligning logistics, maintenance, and product sustainment to meet mission and program objectives. As the leader for product support, you will oversee critical-path sustainment efforts and ensure systems and components remain reliable and operationally effective throughout their lifecycle. Responsibilities
Program Management for Product Support: Develop and execute sustainment plans for mission-critical air platform systems, ensuring optimal reliability and operational readiness. Lead budgeting, scheduling, and resource planning for product lifecycle support activities. Manage logistics, spares inventory, and maintenance plans while considering cost, schedule, and performance requirements. Sustainment Operations Leadership: Coordinate with engineering, logistics, and production teams to ensure seamless product lifecycle transitions from development to operational use. Oversee depot-level support, field repairs, and operational readiness rates to align with mission objectives. Critical Path Management: Identify high-demand or mission-critical product support needs and lead efforts to resolve bottlenecks or system failures quickly and effectively. Develop risk mitigation strategies for sustainment operations to ensure uninterrupted mission availability of air platform systems. Compliance and Standards: Ensure sustainment and support activities meet aerospace and DoD standards, including MIL-STD specifications and ISO standards. Monitor adherence to safety, quality, and compliance requirements for deployed systems. Communication and Reporting: Provide regular updates to program stakeholders, detailing logistics readiness, sustainment metrics, and lifecycle performance. Develop and maintain technical documentation related to lifecycle support plans, repair procedures, and system readiness reporting. Qualifications
Required Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Systems Engineering, Logistics, Business Management, or related technical field 12+ years of experience in program management, product sustainment, or logistics planning within aerospace or defense sectors Strong understanding of product lifecycle management (PLM) principles and processes Knowledge of logistics, spares management, repair processes, and supply chain operations for defense systems Active Top Secret clearance with eligibility for SCI Desired 15+ years of experience in program management, product sustainment, or logistics planning within aerospace or defense sectors Certifications validating expertise in program management, sustainment, and logistics: PMP, Lean Six Sigma, CPSM, CLA, CQE, DAWIA Experience with reliability-centered maintenance (RCM), total asset visibility (TAV), and ERP systems Familiarity with MIL-STD frameworks and RMF for secure sustainment operations Knowledge of advanced air platform technologies (propulsion, avionics, materials) Perks & Benefits
Vacation: New hires accrue 20 days of PTO and 10 holidays per year Health Insurance: Zero deductible health plans Flexible Schedules: Flex schedules Professional Development: Up to $10,000 annual education/training reimbursement ESOP: Funded stock ownership plan 401k: 6% match with immediate vesting Bonus Program: Semi-annual bonus opportunity Mentorship: Career mentorship programs About MTSI
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance. For more information, please visit www.mtsi-va.com. EEO Statement
MTSI embraces nine core values, including Employees come first. We are committed to Equal Opportunity and providing reasonable accommodations to applicants and employees with disabilities. We do not discriminate based on race, color, religion, sex, national origin, age, military/veteran status, disability, or any other protected characteristic.
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