Golden Entertainment, Inc.
Surveillance Manager
Arizona Charlie’s Decatur (Las Vegas, NV)
Overview Responsible for the strategic and day-to-day operations of the Surveillance department. Oversees the monitoring of unusual and illegal activities throughout the property and reports such activity as required. Completes and conducts ongoing training regarding all casino table games, slots, internal theft, fraud awareness programs, Nevada gaming regulations, minimum internal controls, case file management and surveillance standard operating procedures.
Essential Functions
Hires, promotes, trains, disciplines, schedules, directs, terminates, measures performance and develops surveillance staff
Prepare and review reports and documents, and distribute them to the proper recipients.
Responsible for preparing and following the department’s financial budget and business plan.
Utilizes approved and necessary equipment to identify, record, document and report illegal and unusual activities occurring in all gaming areas, non-gaming areas and back of the house.
Reports all illegal and unusual activities to the appropriate authorities.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations.
Assist department heads with special projects, as needed.
Performs other duties as assigned.
Qualifications / Requirements
At least three years of experience working in gaming surveillance systems operations.
Must possess thorough knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes.
High school diploma or equivalent.
Degree in Criminal Justice or related field preferred.
Excellent communication skills.
Ability to find common-sense solutions to problems and handle a variety of variables in situations where limited standardization exists, and interpret instructions in written, oral, or diagrammatic form.
Able to communicate in group settings as well as one-on-one situations.
Previous experience using computers, including knowledge of Microsoft Office.
Ability to add, subtract, multiply, and divide in all units of measure.
Experience adding, subtracting, multiplying, and dividing using whole numbers, common fractions, and decimals.
Physical Requirements
Vision, hearing, speech and literacy (critical).
Ability to remain in a sitting position (over 75% of the time).
Ability to move throughout the casino floor (less than 25 % of the time).
Maintain concentrated attention to detail for sustained periods.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working indoors in a smoky, noisy, dark environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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Overview Responsible for the strategic and day-to-day operations of the Surveillance department. Oversees the monitoring of unusual and illegal activities throughout the property and reports such activity as required. Completes and conducts ongoing training regarding all casino table games, slots, internal theft, fraud awareness programs, Nevada gaming regulations, minimum internal controls, case file management and surveillance standard operating procedures.
Essential Functions
Hires, promotes, trains, disciplines, schedules, directs, terminates, measures performance and develops surveillance staff
Prepare and review reports and documents, and distribute them to the proper recipients.
Responsible for preparing and following the department’s financial budget and business plan.
Utilizes approved and necessary equipment to identify, record, document and report illegal and unusual activities occurring in all gaming areas, non-gaming areas and back of the house.
Reports all illegal and unusual activities to the appropriate authorities.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations.
Assist department heads with special projects, as needed.
Performs other duties as assigned.
Qualifications / Requirements
At least three years of experience working in gaming surveillance systems operations.
Must possess thorough knowledge of Gaming Minimum Internal Casino Standards, local jurisdictional gaming laws, and Nevada Revised Statutes.
High school diploma or equivalent.
Degree in Criminal Justice or related field preferred.
Excellent communication skills.
Ability to find common-sense solutions to problems and handle a variety of variables in situations where limited standardization exists, and interpret instructions in written, oral, or diagrammatic form.
Able to communicate in group settings as well as one-on-one situations.
Previous experience using computers, including knowledge of Microsoft Office.
Ability to add, subtract, multiply, and divide in all units of measure.
Experience adding, subtracting, multiplying, and dividing using whole numbers, common fractions, and decimals.
Physical Requirements
Vision, hearing, speech and literacy (critical).
Ability to remain in a sitting position (over 75% of the time).
Ability to move throughout the casino floor (less than 25 % of the time).
Maintain concentrated attention to detail for sustained periods.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Working indoors in a smoky, noisy, dark environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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