New Orleans, Louisiana
UTILITY SENIOR SERVICES MANAGER (METER FIELD IMPLEMENTATION) (CLASS CODE 3095)
New Orleans, Louisiana, New Orleans, Louisiana, United States, 70123
Professional, supervisory, administrative and technical work directing all activities relating to a large S&WB Bureau. Some positions may also function as the second in command to a Utility Services Administrator. Work includes planning, assigning and reviewing the work of lower level managers and may include a staff of professional, technical and clerical employees. Work includes establishing and monitoring management controls for assigned operational area and ensuring compliance with all applicable federal, state and local regulations pertaining to Board operations where applicable; and related work as required.
(Original Entrance)
A bachelor's degree from an accredited college or university* Six (6) years of responsible professional experience with managing meter monitoring and maintenance activities for a large water utility company. Two (2) years of this experience must have been at the supervisory level. (Promotional)
A bachelor's degree from an accredited college or university* Permanent status with the Sewerage & Water Board in a class of work having a pay grade equal to or higher than Utility Services Manager (pay grade 88). Two (2) years of experience must have been at the supervisory level. * Prior to appointment, the hiring agency is required to verify education and certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
NOTE: Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). BACKGROUND CHECK:
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.
Criminal history will not automatically disqualify a candidate. APPLICATIONS:
Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. WORKING TEST PERIOD:
Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year. SUBSTANCE ABUSE TESTING:
The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. A MEDICAL EXAMINATION
is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers. A MEDICAL SCREENING , which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications. GOOD MORAL CHARACTER
is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. IMPORTANT : Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification. VETERANS PREFERENCE:
On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED)
must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable. ACCREDITED COLLEGES AND UNIVERSITIES:
An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). EXPERIENCE:
Applicants will not receive credit for unpaid work unless specified on the job announcement.
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A bachelor's degree from an accredited college or university* Six (6) years of responsible professional experience with managing meter monitoring and maintenance activities for a large water utility company. Two (2) years of this experience must have been at the supervisory level. (Promotional)
A bachelor's degree from an accredited college or university* Permanent status with the Sewerage & Water Board in a class of work having a pay grade equal to or higher than Utility Services Manager (pay grade 88). Two (2) years of experience must have been at the supervisory level. * Prior to appointment, the hiring agency is required to verify education and certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.
NOTE: Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). BACKGROUND CHECK:
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.
Criminal history will not automatically disqualify a candidate. APPLICATIONS:
Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. WORKING TEST PERIOD:
Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year. SUBSTANCE ABUSE TESTING:
The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. A MEDICAL EXAMINATION
is required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers. A MEDICAL SCREENING , which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications. GOOD MORAL CHARACTER
is required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. IMPORTANT : Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification. VETERANS PREFERENCE:
On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED)
must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education, and high school diplomas from foreign countries are not acceptable. ACCREDITED COLLEGES AND UNIVERSITIES:
An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). EXPERIENCE:
Applicants will not receive credit for unpaid work unless specified on the job announcement.
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