Tarkett Official
Field Service Representative (SoCal, LV, TX)
Tarkett Official, Dallas, Texas, United States, 75215
Tarkett in Dalton has an opportunity for a
Field Service Representative . Objectives for Technical Services and Field Services include supporting Tarkett as the leader in the flooring industry; providing excellent customer service; delivering technical sales support; and ensuring consistent, timely, and accurate documentation. The position involves working with resilient products such as LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile, wall base, etc. * Ideally, this person would be based out of Southern California, Las Vegas, or Texas. Job Responsibilities: Provide technical support via in-person contact, telephone, and email (Product, Installation, Site Conditions, Maintenance, etc.). Perform troubleshooting and problem solving. Conduct claim inspections and technical evaluations in the field, involving travel throughout the western United States and Western Canada, with occasional trips outside North America. Submit detailed reports within 48 hours, including observations, photographs, samples, and evidence. Assist with product installation of soft surface materials (carpet tile, POWERBOND, broadloom) for trade shows, mock-ups, field testing, and creating tip sheet videos. Conduct training sessions and seminars, including hands-on installation demonstrations and presentations. Administer POWERBOND and broadloom certification tests (written and practical), and manage the certification process. Travel 50% - 75% with Tarkett Account Executives to support customer visits with technical expertise. Experience and Skills: Intermediate to advanced computer skills (MS Office). Effective communication skills; bilingual abilities are a plus. Flooring installation experience, especially with POWERBOND, woven, and tufted broadloom. Professional, respectful, honest, reliable, with a strong work ethic. Ability to travel as required. What We Offer: Priority on safety. Competitive benefits, pay, and retirement plans. Opportunities for career growth, stability, and flexible work arrangements. Responsible Manufacturing – Protecting Our Planet for the Future: Utilization of renewable energy and a closed-loop recycled water process. Commitment to reducing greenhouse emissions and water consumption. Recognition by the Asthma and Allergy Foundation as a leader in indoor air quality. Who we are: With a history of 140 years, Tarkett is a global leader in innovative flooring and sports surface solutions, employing 12,000 people across 34 industrial sites. Our product range includes vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. We serve customers in over 100 countries worldwide. We are committed to sustainability through circular economy practices and reducing our carbon footprint, guided by Cradle to Cradle principles and our Tarkett Human-Conscious Design approach. Tarkett is listed on Euronext (ISIN FR0004188670, ticker: TKTT).
www.tarkett-group.com Tarkett is an equal opportunity employer. We value diversity and promote an inclusive workplace where all employees can excel.
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Field Service Representative . Objectives for Technical Services and Field Services include supporting Tarkett as the leader in the flooring industry; providing excellent customer service; delivering technical sales support; and ensuring consistent, timely, and accurate documentation. The position involves working with resilient products such as LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile, wall base, etc. * Ideally, this person would be based out of Southern California, Las Vegas, or Texas. Job Responsibilities: Provide technical support via in-person contact, telephone, and email (Product, Installation, Site Conditions, Maintenance, etc.). Perform troubleshooting and problem solving. Conduct claim inspections and technical evaluations in the field, involving travel throughout the western United States and Western Canada, with occasional trips outside North America. Submit detailed reports within 48 hours, including observations, photographs, samples, and evidence. Assist with product installation of soft surface materials (carpet tile, POWERBOND, broadloom) for trade shows, mock-ups, field testing, and creating tip sheet videos. Conduct training sessions and seminars, including hands-on installation demonstrations and presentations. Administer POWERBOND and broadloom certification tests (written and practical), and manage the certification process. Travel 50% - 75% with Tarkett Account Executives to support customer visits with technical expertise. Experience and Skills: Intermediate to advanced computer skills (MS Office). Effective communication skills; bilingual abilities are a plus. Flooring installation experience, especially with POWERBOND, woven, and tufted broadloom. Professional, respectful, honest, reliable, with a strong work ethic. Ability to travel as required. What We Offer: Priority on safety. Competitive benefits, pay, and retirement plans. Opportunities for career growth, stability, and flexible work arrangements. Responsible Manufacturing – Protecting Our Planet for the Future: Utilization of renewable energy and a closed-loop recycled water process. Commitment to reducing greenhouse emissions and water consumption. Recognition by the Asthma and Allergy Foundation as a leader in indoor air quality. Who we are: With a history of 140 years, Tarkett is a global leader in innovative flooring and sports surface solutions, employing 12,000 people across 34 industrial sites. Our product range includes vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. We serve customers in over 100 countries worldwide. We are committed to sustainability through circular economy practices and reducing our carbon footprint, guided by Cradle to Cradle principles and our Tarkett Human-Conscious Design approach. Tarkett is listed on Euronext (ISIN FR0004188670, ticker: TKTT).
www.tarkett-group.com Tarkett is an equal opportunity employer. We value diversity and promote an inclusive workplace where all employees can excel.
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