Lithia & Driveway
Used Vehicle Service Technician
Lithia & Driveway, Walnut Creek, California, United States, 94598
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Used Vehicle Service Technician
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Lithia & Driveway Location: Diablo Subaru of Walnut Creek Pay:
$16.50 - $57.75 Flat Rate Hours Department Hours:
M-F 7-6; Saturday 8-5 Overview
The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual diagnoses and resolves automotive problems swiftly and accurately and works with service personnel and management to ensure customer satisfaction. The Service Technician reports to the Service Manager. Responsibilities
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards. Diagnose cause of malfunction. Complete all work according to the applicable safety requirements. Road-test vehicles to ensure quality of repair work. Accurately record time spent on repairs utilizing company time clocking procedures. Document work performed on repair order and document test procedures/results. Maintain and inventory standard mechanics tools and return tools to proper place. Use shop supplies and materials in a practical and economical manner. Maintain an organized and clean workspace; complete stall cleaning daily. Ensure customers’ vehicles are returned clean. Complete all required training and acquire manufacturer and ASE certifications as needed. Participate in and utilize technical training as assigned; review technical bulletins as assigned. Communicate constructively with dealership personnel to satisfy customer needs. Report any safety, welfare, or integrity concerns to management. Maintain professional grooming, hygiene, and uniform standards per policy. Arrive on time and adhere to designated work breaks and hours. Skills and Qualifications
Strong attention to detail; sense of urgency; excellent communication. Proficient in performing repairs with minimal supervision in areas including Lube/Maintenance, Engine Repair, Suspension/Steering, Brake Repair, and optional Heating and A/C. Manufacturer certified in listed areas; minimum of 1 ASE certification (ideally ASE Master Technician). Customer Pay Proficiency Level: greater than 100% Customer Pay Repairs. Automotive technical knowledge with three to five years of experience. Competencies
Does the right thing, takes action and adapts to change. Self-motivated, accountable, results-focused with planning and follow-through. Team-oriented, positive, committed to learning and improving results. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Up to 2/3 of time: standing, walking, lifting up to 50 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing Reasonable accommodations may be made to enable individuals to perform the essential functions. Benefits
Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent, 18 years or older required. We are a drug-free workplace and an equal employment opportunity employer. Qualified applicants will be considered regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Actual pay offered may vary based on skills, experience, and location. This description is not exhaustive and Lithia & Driveway reserves the right to revise duties as needed. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Retail Motor Vehicles
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Used Vehicle Service Technician
role at
Lithia & Driveway Location: Diablo Subaru of Walnut Creek Pay:
$16.50 - $57.75 Flat Rate Hours Department Hours:
M-F 7-6; Saturday 8-5 Overview
The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual diagnoses and resolves automotive problems swiftly and accurately and works with service personnel and management to ensure customer satisfaction. The Service Technician reports to the Service Manager. Responsibilities
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards. Diagnose cause of malfunction. Complete all work according to the applicable safety requirements. Road-test vehicles to ensure quality of repair work. Accurately record time spent on repairs utilizing company time clocking procedures. Document work performed on repair order and document test procedures/results. Maintain and inventory standard mechanics tools and return tools to proper place. Use shop supplies and materials in a practical and economical manner. Maintain an organized and clean workspace; complete stall cleaning daily. Ensure customers’ vehicles are returned clean. Complete all required training and acquire manufacturer and ASE certifications as needed. Participate in and utilize technical training as assigned; review technical bulletins as assigned. Communicate constructively with dealership personnel to satisfy customer needs. Report any safety, welfare, or integrity concerns to management. Maintain professional grooming, hygiene, and uniform standards per policy. Arrive on time and adhere to designated work breaks and hours. Skills and Qualifications
Strong attention to detail; sense of urgency; excellent communication. Proficient in performing repairs with minimal supervision in areas including Lube/Maintenance, Engine Repair, Suspension/Steering, Brake Repair, and optional Heating and A/C. Manufacturer certified in listed areas; minimum of 1 ASE certification (ideally ASE Master Technician). Customer Pay Proficiency Level: greater than 100% Customer Pay Repairs. Automotive technical knowledge with three to five years of experience. Competencies
Does the right thing, takes action and adapts to change. Self-motivated, accountable, results-focused with planning and follow-through. Team-oriented, positive, committed to learning and improving results. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Up to 2/3 of time: standing, walking, lifting up to 50 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing Reasonable accommodations may be made to enable individuals to perform the essential functions. Benefits
Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent, 18 years or older required. We are a drug-free workplace and an equal employment opportunity employer. Qualified applicants will be considered regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Actual pay offered may vary based on skills, experience, and location. This description is not exhaustive and Lithia & Driveway reserves the right to revise duties as needed. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries Retail Motor Vehicles
#J-18808-Ljbffr