U.S. Soccer Federation
Senior Manager, Facility Operations
U.S. Soccer Federation, Atlanta, Georgia, United States, 30383
Overview
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Senior Manager, Facility Operations
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U.S. Soccer Federation . The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good. The organization is in a period of significant growth and is seeking dynamic servant leaders to join the journey in service to soccer. Applicants must demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results. Position Description A key member of the National Training Center (NTC) team, the Senior Manager, Facility Operations will support the Director of Facility Operations in establishing and running all operational aspects of the new facility once handed over. This role focuses on developing and implementing SOPs and policies, ensuring the facility functions day-to-day, and coordinating with internal groups to support programming, events, and staff needs. The Senior Manager will play a critical role in the handoff from construction to operations, ensuring warranties, systems, and services are properly logged and transitioned, and then driving ongoing management of the NTC’s physical environment to world-class standards. Primary Responsibilities
Operational Handoff & Readiness: Lead the operational side of the handoff from construction to live operations (documentation, warranties, service contracts, asset tagging, manuals). Ensure all building systems and equipment are understood, logged, and integrated into daily operations. Support the Director of Facility Operations in ensuring a seamless transition into full-time use. SOP & Policy Development: Create, document, and implement SOPs and policies for facility operations (access, cleaning, equipment use, emergency response, sustainability practices, etc.). Build playbooks for recurring scenarios (daily operations, major events, inclement weather, outages). Ensure policies align with U.S. Soccer standards and regulatory requirements. Facility Operations & Asset Management: Oversee day-to-day operations of NTC facilities including offices, meeting spaces, high-performance areas, and shared amenities. Manage preventative maintenance schedules and coordinate with vendors on service delivery. Track and manage warranties, contracts, and vendor accountability. Maintain asset inventories and plan for long-term upkeep and replacements. Cross-Department Coordination: Act as the central operations liaison, ensuring Hospitality, Programming, Security, IT, and High Performance teams have the physical and operational support needed. Provide responsive support for events, training camps, and daily HQ activity. Partner with Finance to support budget tracking and cost forecasting for facility operations. Risk, Safety & Compliance: Ensure facilities comply with OSHA, ADA, fire, and local regulatory requirements. Maintain emergency response procedures, evacuation plans, and staff training materials. Partner with Security and Medical teams to ensure a safe environment for staff, athletes, and visitors. Other: Additional duties as assigned by the Director of Facility Operations. Requirements
Minimum Qualifications Bachelor’s degree or equivalent experience. 5+ years in facility operations or building services, ideally in a high-performance or campus environment. Strong track record of developing SOPs, policies, and operational systems. Experience managing vendor contracts and day-to-day facility services. Excellent organizational and communication skills; able to work across multiple groups. Ability to adapt to a dynamic environment and balance multiple priorities. Capable of working in fast-paced and demanding environments. Must be able to connect “micro” details to the “macro” vision and mission. Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook). Flexibility to work evenings, weekends, and holidays as needed. Desired Qualifications Experience in sports, higher education, or complex multi-use facilities. Familiarity with CMMS, BMS, or work-order tracking platforms. Knowledge of building systems and operational best practices. Relevant certifications (IFMA CFM, OSHA safety training, or similar). Passion for soccer and alignment with U.S. Soccer’s mission. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development. Equal Opportunity Employer U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Note: This description has been reformatted for clarity while preserving the information from the original posting.
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Join to apply for the
Senior Manager, Facility Operations
role at
U.S. Soccer Federation . The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good. The organization is in a period of significant growth and is seeking dynamic servant leaders to join the journey in service to soccer. Applicants must demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results. Position Description A key member of the National Training Center (NTC) team, the Senior Manager, Facility Operations will support the Director of Facility Operations in establishing and running all operational aspects of the new facility once handed over. This role focuses on developing and implementing SOPs and policies, ensuring the facility functions day-to-day, and coordinating with internal groups to support programming, events, and staff needs. The Senior Manager will play a critical role in the handoff from construction to operations, ensuring warranties, systems, and services are properly logged and transitioned, and then driving ongoing management of the NTC’s physical environment to world-class standards. Primary Responsibilities
Operational Handoff & Readiness: Lead the operational side of the handoff from construction to live operations (documentation, warranties, service contracts, asset tagging, manuals). Ensure all building systems and equipment are understood, logged, and integrated into daily operations. Support the Director of Facility Operations in ensuring a seamless transition into full-time use. SOP & Policy Development: Create, document, and implement SOPs and policies for facility operations (access, cleaning, equipment use, emergency response, sustainability practices, etc.). Build playbooks for recurring scenarios (daily operations, major events, inclement weather, outages). Ensure policies align with U.S. Soccer standards and regulatory requirements. Facility Operations & Asset Management: Oversee day-to-day operations of NTC facilities including offices, meeting spaces, high-performance areas, and shared amenities. Manage preventative maintenance schedules and coordinate with vendors on service delivery. Track and manage warranties, contracts, and vendor accountability. Maintain asset inventories and plan for long-term upkeep and replacements. Cross-Department Coordination: Act as the central operations liaison, ensuring Hospitality, Programming, Security, IT, and High Performance teams have the physical and operational support needed. Provide responsive support for events, training camps, and daily HQ activity. Partner with Finance to support budget tracking and cost forecasting for facility operations. Risk, Safety & Compliance: Ensure facilities comply with OSHA, ADA, fire, and local regulatory requirements. Maintain emergency response procedures, evacuation plans, and staff training materials. Partner with Security and Medical teams to ensure a safe environment for staff, athletes, and visitors. Other: Additional duties as assigned by the Director of Facility Operations. Requirements
Minimum Qualifications Bachelor’s degree or equivalent experience. 5+ years in facility operations or building services, ideally in a high-performance or campus environment. Strong track record of developing SOPs, policies, and operational systems. Experience managing vendor contracts and day-to-day facility services. Excellent organizational and communication skills; able to work across multiple groups. Ability to adapt to a dynamic environment and balance multiple priorities. Capable of working in fast-paced and demanding environments. Must be able to connect “micro” details to the “macro” vision and mission. Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook). Flexibility to work evenings, weekends, and holidays as needed. Desired Qualifications Experience in sports, higher education, or complex multi-use facilities. Familiarity with CMMS, BMS, or work-order tracking platforms. Knowledge of building systems and operational best practices. Relevant certifications (IFMA CFM, OSHA safety training, or similar). Passion for soccer and alignment with U.S. Soccer’s mission. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development. Equal Opportunity Employer U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Note: This description has been reformatted for clarity while preserving the information from the original posting.
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