The UPS Store 7171
Overview
Join to apply for the
Center Manager - Duluth, GA
role at
The UPS Store 7171 . The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
Responsibilities
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
Develops and implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Reviews daily employee timesheets and submits for payroll processing
Oversees Center maintenance, including cleanliness, safety, and organization
Qualifications
Advanced education degree, coursework, or tech school desired
Previous store management experience required, including personnel and financial management experience
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations
Benefits
Paid vacation
Sales commission
Health Coverage
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr
Center Manager - Duluth, GA
role at
The UPS Store 7171 . The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
Responsibilities
Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
Develops and implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Reviews daily employee timesheets and submits for payroll processing
Oversees Center maintenance, including cleanliness, safety, and organization
Qualifications
Advanced education degree, coursework, or tech school desired
Previous store management experience required, including personnel and financial management experience
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations
Benefits
Paid vacation
Sales commission
Health Coverage
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr