SRE Engineer - Production support (Local to Washington))

SRE Engineer - Production support (Local to Washington))

SRE Engineer - Production support (Local to Washington))

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Ampstek Detailed JD *(Roles and Responsibilities) Skills • SRE Mindset in Production support : Proactive issue identification using observability tools. Skills in using different monitoring & observability tools to track system performance • Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs. • Communication : Excellent communicator who could interact with Director/Sr. Director and above. Technical expertise • Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes • Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix • Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, GCP • ServiceNow (including AIOps, tools for Self-Heal and automated playbooks) • APM, NMON , Wireshark usage and analysis • Experience in UEM and synthetic monitoring tools Responsibilities • Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR • Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Corelating inputs from various dashboards & tools to drive resolution. • Flexibility to work in 24 X 7 environment Seniority level

Seniority level Mid-Senior level Employment type

Employment type Contract Job function

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