JPMorganChase
Software Release Management - Payments - Senior associate
JPMorganChase, Atlanta, Georgia, United States, 30383
Software Release Management - Payments - Senior associate
Join to apply for the
Software Release Management - Payments - Senior associate
role at
JPMorgan Chase . Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Omnichannel solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. We are seeking a motivated Acceptance & Delivery Associate to join our team. The ideal candidate will be responsible for validating software deliverables from our vendor OEM & ODM before passing them to our internal development team. This role involves performing automation testing, reporting, and rejecting deliveries when necessary. Additionally, the candidate will manage the delivery process, including packaging, validation, and adjusting the SOP for our 3PL (third-party logistics vendor) responsible for customizing our Android payment terminals with the software package. The role requires running tests on the customization station to verify compatibility, collecting logs from our 3PL in case of issues, and creating tickets for our development team to address. Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Writes the requirements, epics, and user stories to support product development. Validate software deliverables from OEM & ODM vendors. Perform automation testing and report/reject deliveries as needed. Conduct non-regression testing and drive automation QA for patch and new feature delivery; create new scripts for our automation QA tool to expand QA coverage. Package, validate, and adjust SOP for 3PL customization of Android payment terminals; run tests on the customization station to verify compatibility. Collect logs from 3PL in case of issues and reproduce them to create tickets for the development team. Open tickets with internal and external teams and close issues after validation. Collaborate with the development team to ensure timely resolution of issues. Create and review apps and scripts for customization stations and automation QA tools using Python, Android, and Java; document and release validated software to stakeholders. Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy. Bachelor's degree in Computer Science or a related field. Junior level candidates are welcome; recent graduates are encouraged to apply. Expertise in Android, Java, Kotlin, Python, and Security. Ability to create and review applications and scripts for customization stations and automation QA tools. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications, Capabilities, And Skills
Experience with automation testing tools and methodologies. Familiarity with Android payment terminal customization. Understanding of third-party logistics processes. About Us
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package including base salary, which is determined based on role, experience, skill set, and location. Eligible roles may also receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or equity. We provide benefits such as healthcare, wellness centers, retirement plans, tuition reimbursement, mental health support, and more. Additional details will be provided during the hiring process. We value diversity and inclusion and are an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or physical disabilities. Visit our FAQs for more information about accommodations. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. About The Team
Part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team tackles complex challenges at every stage of the payment lifecycle, facilitating seamless cross-border, cross-industry, and cross-platform transactions. Operating in over 160 countries and handling over 120 currencies, J.P. Morgan Payments processes more than $10 trillion daily.
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Join to apply for the
Software Release Management - Payments - Senior associate
role at
JPMorgan Chase . Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Omnichannel solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. We are seeking a motivated Acceptance & Delivery Associate to join our team. The ideal candidate will be responsible for validating software deliverables from our vendor OEM & ODM before passing them to our internal development team. This role involves performing automation testing, reporting, and rejecting deliveries when necessary. Additionally, the candidate will manage the delivery process, including packaging, validation, and adjusting the SOP for our 3PL (third-party logistics vendor) responsible for customizing our Android payment terminals with the software package. The role requires running tests on the customization station to verify compatibility, collecting logs from our 3PL in case of issues, and creating tickets for our development team to address. Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Writes the requirements, epics, and user stories to support product development. Validate software deliverables from OEM & ODM vendors. Perform automation testing and report/reject deliveries as needed. Conduct non-regression testing and drive automation QA for patch and new feature delivery; create new scripts for our automation QA tool to expand QA coverage. Package, validate, and adjust SOP for 3PL customization of Android payment terminals; run tests on the customization station to verify compatibility. Collect logs from 3PL in case of issues and reproduce them to create tickets for the development team. Open tickets with internal and external teams and close issues after validation. Collaborate with the development team to ensure timely resolution of issues. Create and review apps and scripts for customization stations and automation QA tools using Python, Android, and Java; document and release validated software to stakeholders. Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area. Proficient knowledge of the product development life cycle. Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy. Bachelor's degree in Computer Science or a related field. Junior level candidates are welcome; recent graduates are encouraged to apply. Expertise in Android, Java, Kotlin, Python, and Security. Ability to create and review applications and scripts for customization stations and automation QA tools. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications, Capabilities, And Skills
Experience with automation testing tools and methodologies. Familiarity with Android payment terminal customization. Understanding of third-party logistics processes. About Us
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. We offer a competitive total rewards package including base salary, which is determined based on role, experience, skill set, and location. Eligible roles may also receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or equity. We provide benefits such as healthcare, wellness centers, retirement plans, tuition reimbursement, mental health support, and more. Additional details will be provided during the hiring process. We value diversity and inclusion and are an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or physical disabilities. Visit our FAQs for more information about accommodations. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. About The Team
Part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team tackles complex challenges at every stage of the payment lifecycle, facilitating seamless cross-border, cross-industry, and cross-platform transactions. Operating in over 160 countries and handling over 120 currencies, J.P. Morgan Payments processes more than $10 trillion daily.
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