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Solenis LLC

Support Engineer

Solenis LLC, Lynchburg, Virginia, us, 24513

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Overview Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

The primary focus is to provide comprehensive support for account operations, ensuring the effective, economical, and safe utilization of chemicals and equipment. This entails collaborating closely with sales management to develop and execute chemical programs. Communication with sales management regarding account activities is vital to keep all stakeholders informed. Weekly reporting and inventory management are integral tasks to maintain oversight and accountability.

How you will have an impact Represent Solenis at key paper mill customer accounts and ensure we have highly satisfied customers who want to grow our business with them. Provide the highest value returns to the customer through their investment in our products and services while building your technical and business knowledge and capabilities.

Key Responsibilities

Engagement in Solenis' safety program, reducing risk through identify and minimizing hazards and conducting BBSOs

Communicating with key customer personnel frequently and developing relationships

Documenting service provided in weekly and monthly reports

Routinely review chemical applications and customer processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.

Analyze data to assess treatment program performance and recommend improvements.

Troubleshoot technical issues at customer sites and assist in developing corrective action plans in collaboration with Area Account Manager.

Manage inventory, ensuring customer always has product and supporting deliveries

Equipment uptime through preventative maintenance and troubleshooting issues

Identify growth opportunities at existing customer accounts and support business development efforts at prospect sites.

Qualifications

B.S. in Chemical Engineering or Paper Science Engineering; 5+ years of practical papermaking experience also considered

3-5 years of experience in pulp/paper, textiles, or chemical manufacturing

Ability to identify need for process improvements and solve non-routine technical problems

Strong relationship building skills

Good communication skills both written and oral with multiple organizational levels

Experience learning new concepts and/or technology and applying them

Ability to work with autonomy

Must have a valid Driver's License and acceptable Motor Vehicle Record

Solid mechanical and electrical aptitude and skills

Ability to occasionally lift and carry 50 pounds

Proficiency in MS Office programs (Word, Excel, PowerPoint)

Perks

Competitive health + wellness benefit plan

Continuous professional development with many opportunities for growth

Recharge with paid time off, 3 floating holidays and separate sick days

Competitive Salary, Incentive Plan and Annual Merit Increases

Company Vehicle

401(k) Plan with Match

Relocation assistance

Equal Opportunity Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com

The expected compensation range for this position is between $75,900.00 and $126,500.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

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