Logo
ECLARO

Technical Writer

ECLARO, New York, New York, us, 10261

Save Job

Overview

Use your skills where innovative technology solutions begin. ECLARO is looking for a

Technical Writer

for our client in

Far Rockaway, NY . ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity! Position Details

Job Number: 25-04043 Location: Far Rockaway, NY Responsibilities

Develop and maintain technical documentation, including user manuals, system guides, Standard Operating Procedures (SOPs), and API documentation. Work closely with IT, engineering, and product teams to gather information and understand technical concepts. Translate complex technical concepts into clear, concise, and user-friendly content. Update and revise documentation to reflect system changes, software updates, and best practices. Create diagrams, flowcharts, and visuals to support written content. Ensure consistency and compliance with documentation standards, formatting, and style guides. Manage document repositories and version control for technical documents. Gather feedback from end-users and stakeholders to improve documentation clarity and usability. Collaborate with training teams to develop instructional materials and e-learning content. Required Skills

3+ years of experience in technical writing, documentation, or a related field. Strong writing, editing, and proofreading skills with attention to detail. Experience creating user manuals, knowledge base articles, and API documentation. Familiarity with IT systems, software development, and networking concepts. Proficiency in Microsoft Office, Confluence, MadCap Flare, or other documentation tools. Knowledge of markup languages (Markdown, HTML) and version control (Git, SVN). Ability to interview Subject Matter Experts (SMEs) and translate technical details into easy-to-understand content. Preferred Qualifications

Experience with Agile, DevOps, or ITIL environments. Familiarity with cloud platforms (AWS, Azure, GCP) and API documentation tools (Swagger, Postman). Bachelor's Degree in Technical Writing, Communications, Computer Science, or a related field. Certification in technical writing (e.g., CPTC). Benefits

401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO Contact

Interested? Contact: Tim Cusick Tim.cusick@eclaro.com 646-755-9317 Tim Cusick | LinkedIn Equal Opportunity Employer

ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

#J-18808-Ljbffr