County of Orange
Health Care Agency Public Information Officer
County of Orange, Santa Ana, California, United States, 92725
Health Care Agency Public Information Officer (Public Information and Affairs Administrator)
The Health Care Agency (HCA) has an exciting opportunity for a qualified individual to serve as a Public Information Officer (PIO) for the agency. This PIO will serve as the trusted personal representative and liaison from the HCA to local, regional, state, and federal agencies. The PIO will develop and enhance communications between the HCA and various stakeholders including elected officials, the media, regulatory agencies, and the public. The PIO will also expand public outreach on behalf of the HCA to the community and other organizations seeking information and education. This position will oversee external public information activities on behalf of the HCA. Additional responsibilities of the position will also include: Coordinate all media coverage, press releases and other media-related items for the HCA on both local and national media levels Effectively communicate and serve as the spokesperson to radio, newspaper, and television reporters Effectively collaborate with internal staff and other County agencies Conduct media relations training sessions for staff as needed Manage emergency response communications plans as directed by EOC protocols, and with the County Health Officer input Create and develop press conferences and media plans by crafting objectives and strategies Serve as the liaison with Behavioral Health Service to manage communications needs and support, including public awareness campaigns Write speeches and public communications Lead awareness campaigns supporting key behavioral health initiatives, liaising with key program subject matter experts and advertising/public relation agency partners Advise HCA executives on media/public affairs issues Maintain the HCA's social media accounts and some website updates to maintain current information or promotional messaging Assume additional responsibilities as needed Desirable Qualifications and Core Competencies The ideal candidate will possess four (4) or more years of professional experience as a public information officer or public affairs within government or in collaboration with government entities. In addition, the ideal candidate will possess extensive knowledge, skills and abilities that demonstrate the following competencies: Professional | Technical Expertise Drafting clear, concise, and impactful press releases Possessing extensive government experience in public relations, media relations, and handling various external inquiries Responding to and navigating crisis situations with sound judgement and professionalism Addressing matters related to health care, public health and/or safety, and emergency medical services Designing and implementing communication strategies aimed at external audiences Collaborating across the department to ensure clear and consistent messaging across all communication channels Effective Communication | Interpersonal Skills Serving as a spokesperson in press engagement and coaching agency leadership on same Utilizing strong interpersonal skills to lead and coordinate communication efforts across the agency Serving as a liaison and spokesperson on behalf of the organization interfacing with political officials, administrators, the community, media, and various departments and agencies Demonstrating expertise in communication strategies for organizations with ongoing operations that are subject to public sensitivity and scrutiny Problem Solving and Analysis Conducting thorough research, organizing and accurately interpreting data, and applying relevant findings effectively Assessing issues, analyzing their impacts, and developing effective solutions Incorporating new ideas and modern approaches into problem solving strategies Leadership | Management Mentoring, coaching, and developing staff through a consistently supportive and collaborative approach Promoting a culture of high performance and continuous improvement that emphasizes learning, development, and a commitment to quality and excellence Minimum Qualifications Please click here for the minimum qualifications for Public Information and Affairs Administrator, as well as the physical & mental requirements and the environmental conditions. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Recruitment Process Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, qualified applicants will be referred to the recruitment process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please note the veteran preference policy and the option to download related information. Application Review - Training and Experience | HR Review Rating (Weighted 100%) An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. E-Mail Notification E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with governmentjobs.com and ocgov.com. If your e-mail address should change, please update your profile at www.governmentjobs.com. Equal Employment Opportunity Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
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The Health Care Agency (HCA) has an exciting opportunity for a qualified individual to serve as a Public Information Officer (PIO) for the agency. This PIO will serve as the trusted personal representative and liaison from the HCA to local, regional, state, and federal agencies. The PIO will develop and enhance communications between the HCA and various stakeholders including elected officials, the media, regulatory agencies, and the public. The PIO will also expand public outreach on behalf of the HCA to the community and other organizations seeking information and education. This position will oversee external public information activities on behalf of the HCA. Additional responsibilities of the position will also include: Coordinate all media coverage, press releases and other media-related items for the HCA on both local and national media levels Effectively communicate and serve as the spokesperson to radio, newspaper, and television reporters Effectively collaborate with internal staff and other County agencies Conduct media relations training sessions for staff as needed Manage emergency response communications plans as directed by EOC protocols, and with the County Health Officer input Create and develop press conferences and media plans by crafting objectives and strategies Serve as the liaison with Behavioral Health Service to manage communications needs and support, including public awareness campaigns Write speeches and public communications Lead awareness campaigns supporting key behavioral health initiatives, liaising with key program subject matter experts and advertising/public relation agency partners Advise HCA executives on media/public affairs issues Maintain the HCA's social media accounts and some website updates to maintain current information or promotional messaging Assume additional responsibilities as needed Desirable Qualifications and Core Competencies The ideal candidate will possess four (4) or more years of professional experience as a public information officer or public affairs within government or in collaboration with government entities. In addition, the ideal candidate will possess extensive knowledge, skills and abilities that demonstrate the following competencies: Professional | Technical Expertise Drafting clear, concise, and impactful press releases Possessing extensive government experience in public relations, media relations, and handling various external inquiries Responding to and navigating crisis situations with sound judgement and professionalism Addressing matters related to health care, public health and/or safety, and emergency medical services Designing and implementing communication strategies aimed at external audiences Collaborating across the department to ensure clear and consistent messaging across all communication channels Effective Communication | Interpersonal Skills Serving as a spokesperson in press engagement and coaching agency leadership on same Utilizing strong interpersonal skills to lead and coordinate communication efforts across the agency Serving as a liaison and spokesperson on behalf of the organization interfacing with political officials, administrators, the community, media, and various departments and agencies Demonstrating expertise in communication strategies for organizations with ongoing operations that are subject to public sensitivity and scrutiny Problem Solving and Analysis Conducting thorough research, organizing and accurately interpreting data, and applying relevant findings effectively Assessing issues, analyzing their impacts, and developing effective solutions Incorporating new ideas and modern approaches into problem solving strategies Leadership | Management Mentoring, coaching, and developing staff through a consistently supportive and collaborative approach Promoting a culture of high performance and continuous improvement that emphasizes learning, development, and a commitment to quality and excellence Minimum Qualifications Please click here for the minimum qualifications for Public Information and Affairs Administrator, as well as the physical & mental requirements and the environmental conditions. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Recruitment Process Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, qualified applicants will be referred to the recruitment process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please note the veteran preference policy and the option to download related information. Application Review - Training and Experience | HR Review Rating (Weighted 100%) An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. E-Mail Notification E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with governmentjobs.com and ocgov.com. If your e-mail address should change, please update your profile at www.governmentjobs.com. Equal Employment Opportunity Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
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