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Hyundai America Technical Center, Inc.

Infotainment Engineer II (North America Quality Center - NAQC)

Hyundai America Technical Center, Inc., Irvine, California, United States, 92713

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Infotainment Engineer II Hyundai's North America Quality Center (NAQC) is looking for an Engineer II for the Infotainment Team

The Team:

NAQC is the quality arm for Hyundai Motor Group (HMG)'s North American vehicle models. NAQC seeks to further Hyundai's goal of becoming the leading automotive manufacturer in North America by delivering uncompromising quality and exceeding consumer expectations.

The Position:

The Infotainment Engineer II would focus on the continuous development and enhancement of infotainment systems for Hyundai, Genesis, and Kia vehicles by performing field and on-site investigations and root cause analysis regarding infotainment-related issues What You Will Do:

Participate in quality gate audits with affiliates, vendors, and HMG teams to evaluate newly released test software, identify emerging quality issues, and verify resolution plans to ensure complete software development prior to market release

Utilize warranty claim analysis and severity assessments to conduct quality investigations on Genesis, Hyundai, and Kia vehicles and their respective infotainment and other electronic systems

Plan, lead, and conduct comprehensive end-to-end testing for connected car services

Execute field and on-site investigations to identify, analyze, replicate, and resolve quality-related issues for infotainment systems

Conduct thorough evaluations of prototype vehicles to identify and address potential quality issues prior to product launch

Develop test cases for new system evaluations to perform in-depth assessments of various infotainment systems

Publish technical reports on infotainment system evaluations and investigations to provide HMG R&D and Quality teams with recommendations for improvement

Perform failure analysis on infotainment and electrical components to diagnose infotainment-related issues and share findings with the corresponding vendor(s) and other quality divisions via investigation reports

Provide technical support and participate in various product evaluation programs with NA sales affiliates and assembly plants

Conduct Over-The-Air (OTA) update validations to confirm market deployment readiness

Support dealers and vendors with infotainment-related issues by performing root cause analysis and providing solutions/countermeasures

Perform supplier audits to ensure NA meets HMG's quality standards

Identify market trends via customer feedback, external indices (e.g., J.D. Power and Consumer Reports), customer forums, and automotive syndicated studies

Collaborate with the appropriate stakeholders (i.e., HMG R&D, suppliers, other quality departments, etc.) to resolve complex, quality-related issues

Mentor junior engineers on best practices and facilitate on-the-job learning

Travel up to 30% of the time, both domestically and internationally

What You Will Bring to the Role:

Bachelor's degree in computer science, mechanical engineering, or electrical engineering

3+ years of experience working with infotainment systems

QA/QC/QI experience

Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer

Root cause analysis skills

Experience conducting field and on-site investigations

Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems

Ability to explain technical topics to both technical and non-technical stakeholders

Ability to perform additional projects and tasks (as assigned) to support the overall mission, vision, and goals of NAQC

Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word

Excellenttime management, self-management, and organization skills

Strong written, oral, and interpersonal skills

Attention to detail

Project management experience

Valid Driver's License and a satisfactory driving record

What Hyundai Can Offer You:

Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family

100% Employer-paid Disability and Life Insurance

Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays

Competitive Salaries

Range of Position: $84,000 ~ $93,000/Year

A Global Environment that Fosters Diversity

Retirement Savings and Planning Benefits

Access to Health Savings Accounts and Flexible Spending Accounts

Flexible Work Hours

Other Details:

Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRM Federal contractor.

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