The Liberty Mutual Foundation
Global Cyber Product Engagement Manager
The Liberty Mutual Foundation, New York, New York, us, 10261
Drive global adoption and market advocacy of the company’s Cyber insurance products. Support to build and deliver best-in-class training, broker engagement, market intelligence, competitor benchmarking, and product marketing content that empowers local teams, strengthens broker relationships, and drive profitable growth.
Key Responsibilities
Broker Engagement and Product Evolution
Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements. Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes. Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria. Market Intelligence and Competitor Awareness
Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves. Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training. Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd’s guidance) with Legal/Compliance to inform content and broker messaging. Competitor Comparisons
Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering. Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes. Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance. Product Marketing Content
Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition. Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience). Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate. Collaboration and Governance
Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning. Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches. Qualifications
7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred. Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics. Extensive broker relationships within the industry (Global, US and London markets) Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials. Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem. Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences. Bachelor’s degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus. Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority. High attention to detail and compliance rigor in all external-facing materials. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Broker Engagement and Product Evolution
Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements. Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes. Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria. Market Intelligence and Competitor Awareness
Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves. Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training. Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd’s guidance) with Legal/Compliance to inform content and broker messaging. Competitor Comparisons
Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering. Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes. Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance. Product Marketing Content
Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition. Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience). Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate. Collaboration and Governance
Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning. Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches. Qualifications
7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred. Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics. Extensive broker relationships within the industry (Global, US and London markets) Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials. Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem. Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences. Bachelor’s degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus. Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority. High attention to detail and compliance rigor in all external-facing materials. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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