United Central Supply Co
Career Opportunities with United Central Industrial Supply
A great place to work.
Department:
Warehouse / Inventory / Shipping / Driver Location:
Madisonville, KY
Supervisor:
Branch Manager I. FUNCTIONS & REQUIREMENTS Purpose Provides sales support services to customers by displaying product knowledge, a willingness to solve service questions, and preparing orders for walk-in customers and phone in orders. Primary Functions Sells products and services to customers over the telephone and assists walk-in customers by picking orders from the warehouse and loading purchases. Provides pricing, delivery, and product information as directed by supervisor. Arranges and follows up repairs and returned merchandise, acting as an "agent" for the customer. Assists outside salesmen with customer service and product information as requested. Provides back-order and warranty information. Assists walk-in customers by preparing orders and may assist in the loading of purchases. Follows through on customer inquiries and complaints. Becomes familiar with all products and services provided. * Any other duties the supervisor feels necessary to fulfill the objectives of the company. Additional Functions Assists in annual inventories or other inventories. Attends company, department, or individual training or meetings to include but not limited to product knowledge, vendor information, or safety. May assist in the training of new inside sales personnel. Maintains store appearance through directed housekeeping activities. Assists counter sales, inventory control, and other department's personnel as required. Required Equipment Manual merchandise moving equipment. Minimum Required Qualifications High school education or equivalent. One year sales experience. General understanding of mining supplies. Ability to complete company training program. Required Communication Communicate verbally and in writing, using the telephone, in person, and through company forms, to customers and other personnel, relating product, customer, and technical information. II. WORK ENVIRONMENT Physical Demands Requires extended periods of sitting and standing. Ability to lift varying weights up to fifty pounds and carry a distance of ten feet. Ability to climb up and down trucks, ladders, shelving, etc. Work in a store/warehouse environment with shelving and merchandise in various stages of resale. Work in temperatures indigenous to the region. Safety Requirements Follow all company safety requirements; they will assist in preventing accidents caused by overexertion or by working in and around industrial-related merchandise. Report all accidents to the supervisor according to company policy. Work around fast-paced store/warehouse while heavy and large merchandise is being moved. Frequently work around heavy equipment. Be aware of a consistently changing environment in any industrial setting. III. PERSONAL REQUIREMENTS Work Location The primary work location is United Central's Price store/warehouse; this will be the location to report. Other company locations as company needs dictate. Work Schedules Scheduling will be determined by the supervisor based on customer demand. Normal work hours are 7 AM - 4 PM Monday through Friday, Saturdays as required. Overtime is required when company needs dictate. Accountabilities This position may require the handling of large sums of money; until secured it will be the responsibility of the inside/counter salesperson. Maintain confidentiality concerning sales, pricing policies and procedures, customer lists, credit information, and any other information which might be harmful to the company or customers if made public.
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Warehouse / Inventory / Shipping / Driver Location:
Madisonville, KY
Supervisor:
Branch Manager I. FUNCTIONS & REQUIREMENTS Purpose Provides sales support services to customers by displaying product knowledge, a willingness to solve service questions, and preparing orders for walk-in customers and phone in orders. Primary Functions Sells products and services to customers over the telephone and assists walk-in customers by picking orders from the warehouse and loading purchases. Provides pricing, delivery, and product information as directed by supervisor. Arranges and follows up repairs and returned merchandise, acting as an "agent" for the customer. Assists outside salesmen with customer service and product information as requested. Provides back-order and warranty information. Assists walk-in customers by preparing orders and may assist in the loading of purchases. Follows through on customer inquiries and complaints. Becomes familiar with all products and services provided. * Any other duties the supervisor feels necessary to fulfill the objectives of the company. Additional Functions Assists in annual inventories or other inventories. Attends company, department, or individual training or meetings to include but not limited to product knowledge, vendor information, or safety. May assist in the training of new inside sales personnel. Maintains store appearance through directed housekeeping activities. Assists counter sales, inventory control, and other department's personnel as required. Required Equipment Manual merchandise moving equipment. Minimum Required Qualifications High school education or equivalent. One year sales experience. General understanding of mining supplies. Ability to complete company training program. Required Communication Communicate verbally and in writing, using the telephone, in person, and through company forms, to customers and other personnel, relating product, customer, and technical information. II. WORK ENVIRONMENT Physical Demands Requires extended periods of sitting and standing. Ability to lift varying weights up to fifty pounds and carry a distance of ten feet. Ability to climb up and down trucks, ladders, shelving, etc. Work in a store/warehouse environment with shelving and merchandise in various stages of resale. Work in temperatures indigenous to the region. Safety Requirements Follow all company safety requirements; they will assist in preventing accidents caused by overexertion or by working in and around industrial-related merchandise. Report all accidents to the supervisor according to company policy. Work around fast-paced store/warehouse while heavy and large merchandise is being moved. Frequently work around heavy equipment. Be aware of a consistently changing environment in any industrial setting. III. PERSONAL REQUIREMENTS Work Location The primary work location is United Central's Price store/warehouse; this will be the location to report. Other company locations as company needs dictate. Work Schedules Scheduling will be determined by the supervisor based on customer demand. Normal work hours are 7 AM - 4 PM Monday through Friday, Saturdays as required. Overtime is required when company needs dictate. Accountabilities This position may require the handling of large sums of money; until secured it will be the responsibility of the inside/counter salesperson. Maintain confidentiality concerning sales, pricing policies and procedures, customer lists, credit information, and any other information which might be harmful to the company or customers if made public.
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