TPC-Housing Department Site.
Housing Stabilization Case Manager $2500 retention bonus
TPC-Housing Department Site., Green Corners, New York, United States
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This position is eligible for a $2500 retention bonus.
Job Summary:
The Providence Center Housing Case Manager provides housing case management support for the Providence Center’s housing department. Provide Housing stabilization services to participants. Complete filing, documentation preparation and use/development of spreadsheets in Excel part of daily work. Data entry in EPIC and coordinate referrals for supportive services.
Duties and Responsibilities:
Perform a variety of duties to support consumers and to staff in the department. Work in collaboration with supervisor on scheduling interactions with recipients to meet monthly target measures. Collaborate with staff to open Housing Episodes in Epic to ensure participants have a medical record number in order to complete documentation of services provided. Respond to incoming telephone calls from internal/outside agencies, insurance companies, staff and consumers. Refer to the appropriate staff member, service component or community resource. Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call. Answer questions and investigate if answer is not known until resolution. Manage data in group folders to track target measures. Complete Intakes and Treatment Plans for Housing Stabilization services Provide Housing Stabilization services to participants Update census and track hours of service for each participant Complete quick notes for any services provided directly to tenants or on behalf of tenants Follow up with outside providers of program participants to track engagement in services. Make sure releases are completed and valid for all participants. Schedule intakes for new participants for services at TPC. Also assist with referral to outside agencies for other services as needed to meet the needs of program participant Attend HSP meetings to discuss workflow, targets, and billing. Work with clinical programs on identifying services needed for recipients. Copy, scan and fax materials as needed. File charts, notes, etc. Work with EOHHS on Prior Authorizations, correspondence, and required data for tracking. Provide direct alcohol and drug counseling/case management to individuals with substance use disorders. Requirements:
Bachelor’s Degree in the Human Services field. Good organizational skills a must. Must be able to work with a diverse population and be comfortable interacting with our clients and outside agencies. Strong computer skills are required, including knowledge of Excel to create spreadsheets with the use formulas. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to consumers and employees. Must have valid driver's license, registration, current inspection and insured automobile. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Perform a variety of duties to support consumers and to staff in the department. Work in collaboration with supervisor on scheduling interactions with recipients to meet monthly target measures. Collaborate with staff to open Housing Episodes in Epic to ensure participants have a medical record number in order to complete documentation of services provided. Respond to incoming telephone calls from internal/outside agencies, insurance companies, staff and consumers. Refer to the appropriate staff member, service component or community resource. Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call. Answer questions and investigate if answer is not known until resolution. Manage data in group folders to track target measures. Complete Intakes and Treatment Plans for Housing Stabilization services Provide Housing Stabilization services to participants Update census and track hours of service for each participant Complete quick notes for any services provided directly to tenants or on behalf of tenants Follow up with outside providers of program participants to track engagement in services. Make sure releases are completed and valid for all participants. Schedule intakes for new participants for services at TPC. Also assist with referral to outside agencies for other services as needed to meet the needs of program participant Attend HSP meetings to discuss workflow, targets, and billing. Work with clinical programs on identifying services needed for recipients. Copy, scan and fax materials as needed. File charts, notes, etc. Work with EOHHS on Prior Authorizations, correspondence, and required data for tracking. Provide direct alcohol and drug counseling/case management to individuals with substance use disorders. Requirements:
Bachelor’s Degree in the Human Services field. Good organizational skills a must. Must be able to work with a diverse population and be comfortable interacting with our clients and outside agencies. Strong computer skills are required, including knowledge of Excel to create spreadsheets with the use formulas. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to consumers and employees. Must have valid driver's license, registration, current inspection and insured automobile. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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