FAENA
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About the Company
The FAENA Movement is a culture, art and community hub steeped in the warmth and traditions of the south, offering authentic hospitality with world‑class amenities. Located at 500 West 18th Street, Faena New York delivers sophistication, glamour, and cultural trendsetting with dynamic food and beverage venues. Job Overview
The Housekeeping Manager oversees the day‑to‑day operations of the housekeeping department, ensuring cleanliness, order and presentation across guest rooms, public areas and back‑of‑house spaces. The role manages team scheduling, quality inspections, staff training and collaborates with Front Office, Engineering and F&B to meet guest requests. Annual compensation is $85,000 per year. Duties & Responsibilities
Lead daily housekeeping operations, managing team assignments and productivity expectations. Conduct room and public area inspections to ensure cleanliness, maintenance and guest readiness. Train team members on Faena service standards, safety, chemical handling and room care techniques. Collaborate with Front Office, Engineering and F&B to manage guest requests and room status updates. Ensure department compliance with DOH, OSHA and property-wide sanitation policies. Assist with hiring, onboarding, scheduling and team development initiatives. Monitor inventory levels and ordering of linens, guest supplies and amenities. Support VIP and special guest room preparation and follow‑up service. Maintain lost & found documentation and property-wide cleanliness inspections. Perform Manager on Duty responsibilities and lead by example in delivering guest service recovery. Qualifications
Minimum 5 years of luxury hotel housekeeping experience, with at least 2 years in a supervisory role. Knowledge of PMS systems (Opera) and housekeeping applications (HotSOS, Alice, etc.). Experience in union environments preferred. Strong understanding of NYC DOH and OSHA compliance requirements. Bilingual preferred (Spanish/English). High school diploma or equivalent required; Hospitality degree preferred. Skills
High attention to detail and service presentation. Leadership presence and team development capabilities. Excellent problem‑solving and conflict resolution. Ability to manage multiple priorities in a fast‑paced setting. Effective communication and time management. Physical Demands & Work Environment
Endure various physical movements throughout the work areas. Ability to move safely in uneven terrain or in confined spaces. Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout the work shift. Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds. All your information will be kept confidential according to EEO guidelines.
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The FAENA Movement is a culture, art and community hub steeped in the warmth and traditions of the south, offering authentic hospitality with world‑class amenities. Located at 500 West 18th Street, Faena New York delivers sophistication, glamour, and cultural trendsetting with dynamic food and beverage venues. Job Overview
The Housekeeping Manager oversees the day‑to‑day operations of the housekeeping department, ensuring cleanliness, order and presentation across guest rooms, public areas and back‑of‑house spaces. The role manages team scheduling, quality inspections, staff training and collaborates with Front Office, Engineering and F&B to meet guest requests. Annual compensation is $85,000 per year. Duties & Responsibilities
Lead daily housekeeping operations, managing team assignments and productivity expectations. Conduct room and public area inspections to ensure cleanliness, maintenance and guest readiness. Train team members on Faena service standards, safety, chemical handling and room care techniques. Collaborate with Front Office, Engineering and F&B to manage guest requests and room status updates. Ensure department compliance with DOH, OSHA and property-wide sanitation policies. Assist with hiring, onboarding, scheduling and team development initiatives. Monitor inventory levels and ordering of linens, guest supplies and amenities. Support VIP and special guest room preparation and follow‑up service. Maintain lost & found documentation and property-wide cleanliness inspections. Perform Manager on Duty responsibilities and lead by example in delivering guest service recovery. Qualifications
Minimum 5 years of luxury hotel housekeeping experience, with at least 2 years in a supervisory role. Knowledge of PMS systems (Opera) and housekeeping applications (HotSOS, Alice, etc.). Experience in union environments preferred. Strong understanding of NYC DOH and OSHA compliance requirements. Bilingual preferred (Spanish/English). High school diploma or equivalent required; Hospitality degree preferred. Skills
High attention to detail and service presentation. Leadership presence and team development capabilities. Excellent problem‑solving and conflict resolution. Ability to manage multiple priorities in a fast‑paced setting. Effective communication and time management. Physical Demands & Work Environment
Endure various physical movements throughout the work areas. Ability to move safely in uneven terrain or in confined spaces. Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout the work shift. Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds. All your information will be kept confidential according to EEO guidelines.
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