Qualtrics
Overview
Join to apply for the
Zuora System Administrator II
role at
Qualtrics .
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We serve over 18K clients globally and are driven by a mission to bring humanity, connection, and empathy back to business. Our teams are empowered to set ambitious goals and move fast to achieve them, with growth opportunities found across the organization.
Why We Have This Role The Finance Systems Administrator plays a critical role in maintaining the integrity, security, and efficiency of our financial systems, with a primary focus on Zuora Billing & Subscription Management & Revenue Recognition. This role aligns our subscription billing, revenue recognition, and financial reporting systems with strategic objectives. You will collaborate with global finance, sales, and systems teams to drive enhancements that support financial strategy and business growth.
How You’ll Find Success
Builder: Demonstrate resilience and decision‑making in complex, ambiguous situations; document solutions thoroughly.
Pacesetter: Identify opportunities for efficiency and optimization with strong self‑motivation and initiative.
Finisher: Own and execute projects from inception to completion with stakeholder alignment.
Think critically, solve problems, and troubleshoot in a dynamic subscription billing environment.
Foster cross‑team connections to address complex business needs and contribute to system roadmaps for Zuora and integrated platforms.
How You’ll Grow
Take on increasing responsibilities within a growing finance systems team.
Develop deep technical expertise in Zuora and related financial platforms.
Enhance system administration, troubleshooting, and configuration skills in a complex enterprise environment.
Collaborate across diverse teams to drive meaningful business impact.
Things You’ll Do
Serve as a subject matter expert in Zuora Billing & Subscription Management; administer and govern the platform.
Lead end‑user support, advanced troubleshooting, configuration, user provisioning, and role‑based access management within Zuora.
Automate finance workflows involving subscription lifecycle management, billing, invoicing, and revenue recognition within Zuora.
Document and maintain procedures, policies, and system configurations for Zuora and its integrations.
Maintain a global perspective by connecting with Finance, Sales Operations, Enterprise Systems, and Go‑To‑Market Systems to enhance system effectiveness.
What We’re Looking For On Your Resume
Bachelor's Degree in Finance, Accounting, Information Systems, or a related field.
Professional fluency in English.
5+ years of relevant experience in finance systems administration, with significant expertise in Zuora Billing & Subscription Management & Revenue Recognition.
Proven experience with Zuora configurations, including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition.
Experience with integrations between Zuora and ERP systems (e.g., NetSuite) preferred.
Strong troubleshooting skills and the ability to make sound decisions in uncertain and time‑sensitive circumstances.
A commitment to continuous learning and adapting in a rapidly evolving technological and regulatory landscape.
What You Should Know About This Team
Business Critical Systems: Our finance systems, especially Zuora, drive our core subscription revenue and system robustness, scalability, and compliance.
Growth Opportunities: The team supports professional development and opportunities to expand technical skills in automation and system integrations.
Process Focused: Collaboration and community-building improve systems and processes impacting the entire revenue lifecycle.
Unique Skillsets: This role blends deep technical system management with insights into revenue operations and financial reporting.
Our Team’s Favorite Perks And Benefits
Experience Bonus program offering unique experiences after 1 year with the company.
Global Wellness Reimbursement program.
Global Mental Health Benefit through Ginger (24/7 support for employees and dependents).
Savings Fund with automatic monthly contributions and employer match.
The Qualtrics Hybrid Work Model We operate a hybrid model: we gather in the office three days a week (Mondays and Thursdays, plus one day selected by your leader). The remaining days can be worked remotely to balance collaboration and flexibility.
Qualtrics is an equal opportunity employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact your Qualtrics recruiter.
Not finding a role that’s the right fit? Qualtrics Insiders is a resource for updates on Qualtrics Life, events, interview tips, hot jobs, and more. You’ll hear from us no more than twice a month with tailored information.
#J-18808-Ljbffr
Zuora System Administrator II
role at
Qualtrics .
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We serve over 18K clients globally and are driven by a mission to bring humanity, connection, and empathy back to business. Our teams are empowered to set ambitious goals and move fast to achieve them, with growth opportunities found across the organization.
Why We Have This Role The Finance Systems Administrator plays a critical role in maintaining the integrity, security, and efficiency of our financial systems, with a primary focus on Zuora Billing & Subscription Management & Revenue Recognition. This role aligns our subscription billing, revenue recognition, and financial reporting systems with strategic objectives. You will collaborate with global finance, sales, and systems teams to drive enhancements that support financial strategy and business growth.
How You’ll Find Success
Builder: Demonstrate resilience and decision‑making in complex, ambiguous situations; document solutions thoroughly.
Pacesetter: Identify opportunities for efficiency and optimization with strong self‑motivation and initiative.
Finisher: Own and execute projects from inception to completion with stakeholder alignment.
Think critically, solve problems, and troubleshoot in a dynamic subscription billing environment.
Foster cross‑team connections to address complex business needs and contribute to system roadmaps for Zuora and integrated platforms.
How You’ll Grow
Take on increasing responsibilities within a growing finance systems team.
Develop deep technical expertise in Zuora and related financial platforms.
Enhance system administration, troubleshooting, and configuration skills in a complex enterprise environment.
Collaborate across diverse teams to drive meaningful business impact.
Things You’ll Do
Serve as a subject matter expert in Zuora Billing & Subscription Management; administer and govern the platform.
Lead end‑user support, advanced troubleshooting, configuration, user provisioning, and role‑based access management within Zuora.
Automate finance workflows involving subscription lifecycle management, billing, invoicing, and revenue recognition within Zuora.
Document and maintain procedures, policies, and system configurations for Zuora and its integrations.
Maintain a global perspective by connecting with Finance, Sales Operations, Enterprise Systems, and Go‑To‑Market Systems to enhance system effectiveness.
What We’re Looking For On Your Resume
Bachelor's Degree in Finance, Accounting, Information Systems, or a related field.
Professional fluency in English.
5+ years of relevant experience in finance systems administration, with significant expertise in Zuora Billing & Subscription Management & Revenue Recognition.
Proven experience with Zuora configurations, including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition.
Experience with integrations between Zuora and ERP systems (e.g., NetSuite) preferred.
Strong troubleshooting skills and the ability to make sound decisions in uncertain and time‑sensitive circumstances.
A commitment to continuous learning and adapting in a rapidly evolving technological and regulatory landscape.
What You Should Know About This Team
Business Critical Systems: Our finance systems, especially Zuora, drive our core subscription revenue and system robustness, scalability, and compliance.
Growth Opportunities: The team supports professional development and opportunities to expand technical skills in automation and system integrations.
Process Focused: Collaboration and community-building improve systems and processes impacting the entire revenue lifecycle.
Unique Skillsets: This role blends deep technical system management with insights into revenue operations and financial reporting.
Our Team’s Favorite Perks And Benefits
Experience Bonus program offering unique experiences after 1 year with the company.
Global Wellness Reimbursement program.
Global Mental Health Benefit through Ginger (24/7 support for employees and dependents).
Savings Fund with automatic monthly contributions and employer match.
The Qualtrics Hybrid Work Model We operate a hybrid model: we gather in the office three days a week (Mondays and Thursdays, plus one day selected by your leader). The remaining days can be worked remotely to balance collaboration and flexibility.
Qualtrics is an equal opportunity employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact your Qualtrics recruiter.
Not finding a role that’s the right fit? Qualtrics Insiders is a resource for updates on Qualtrics Life, events, interview tips, hot jobs, and more. You’ll hear from us no more than twice a month with tailored information.
#J-18808-Ljbffr