County of Los Angeles
INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS
County of Los Angeles, Los Angeles, California, United States, 90079
Overview
TYPE OF RECRUITMENT:
OPEN COMPETITIVE - EMERGENCY FILING DATES:
First Day of Filing: 08/21/2025 at 9:00 a.m. (Pacific Time). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER:
b2574A-EA Responsibilities
Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff. Develops and directs the implementation of operational plans to support the County's/department's business goals. Works with department/business managers to evaluate current and anticipated Information Technology requirements. Develops and negotiates service level agreements and manages to ensure their attainment. Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems. Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications. Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection. Administers vendor contracts; reviews and acts on contract change requests and approves deliverables developed by vendors or contract staff. Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects. Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology functions. Coordinates problem solving, conflict resolution, escalations, restart and recovery. Meets and consults with customers and vendors regarding service delivery needs. Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance; provides coaching for performance improvement and development. Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments. Promotes efficient, cost-effective uses of advanced technologies and manages the migration to next-generation technologies. Oversees research and special studies and oversees the implementation of recommended changes and benchmarks internal operations against best practices of other agencies and organizations. Manages disaster recovery planning and systems security administration. Manages the development, implementation and administration of a technical training program for business users. Functions as a Chief Technology Officer, as needed; functions as an associate Chief Information Officer, as needed. Minimum Requirements
Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization. OR one (1) year of experience at the level of Los Angeles County class of Information Technology Manager II. OR five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization. Notes and definitions:
Progressively responsible is defined as a significant increase in the complexity and scope of responsibility. Information Technology Manager II is defined as under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives. A large public or private sector organization is defined as a minimum of 5,000 employees. You MUST meet the above requirement(s) at time of filing to be appointed to fill any vacancies related to this recruitment. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. Other requirements
LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II – Light: Includes administrative/clerical work with light physical effort; occasional lifting to 10 pounds; some bending, stooping, or squatting; considerable ambulation. EDUCATION AND TRANSCRIPTS: If applicable, you must include legible copies of official diplomas or official transcripts showing area of specialization with your application at the time of filing or within 15 calendar days of filing. Examination content and filing
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance, weighted 100%. Those who pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applicants must complete and submit an online Los Angeles County Employment Application and Supplemental Questionnaire. Paper applications or resumes will not be accepted in lieu of the online submission. Applications may be suspended at any time without notice. Applications must be filed online only. Notifications will be sent electronically to the email address provided. Please add najordan@dmh.lacounty.gov, noreply@governmentjobs.com and info@governmentjob.com to your approved senders to prevent emails from being marked as spam. If you have not been contacted within 60 days and the recruitment remains open or reopens, you may submit a new application to reaffirm interest and update information. You have the option to opt out of emails from LA County, but you can still check notifications by logging into governmentjobs.com and viewing your profile inbox. Plan to submit your online application well in advance of the deadline to verify your email address. Important notices: Prime Variance Reports are not accepted or required as part of the application process. Contact and accessibility
DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034; HR Examinations Unit Email: exams@dmh.lacounty.gov; Analyst Contact: Nicholas Jordan, (323) 705-3925; Analyst Email: najordan@dmh.lacounty.gov. ADA COORDINATOR PHONE: (213) 972-7034. TELETYPE PHONE: (800) 735-2922. CALIFORNIA RELAY SERVICES: (800) 735-2922.
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TYPE OF RECRUITMENT:
OPEN COMPETITIVE - EMERGENCY FILING DATES:
First Day of Filing: 08/21/2025 at 9:00 a.m. (Pacific Time). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER:
b2574A-EA Responsibilities
Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff. Develops and directs the implementation of operational plans to support the County's/department's business goals. Works with department/business managers to evaluate current and anticipated Information Technology requirements. Develops and negotiates service level agreements and manages to ensure their attainment. Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems. Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications. Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection. Administers vendor contracts; reviews and acts on contract change requests and approves deliverables developed by vendors or contract staff. Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects. Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology functions. Coordinates problem solving, conflict resolution, escalations, restart and recovery. Meets and consults with customers and vendors regarding service delivery needs. Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance; provides coaching for performance improvement and development. Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments. Promotes efficient, cost-effective uses of advanced technologies and manages the migration to next-generation technologies. Oversees research and special studies and oversees the implementation of recommended changes and benchmarks internal operations against best practices of other agencies and organizations. Manages disaster recovery planning and systems security administration. Manages the development, implementation and administration of a technical training program for business users. Functions as a Chief Technology Officer, as needed; functions as an associate Chief Information Officer, as needed. Minimum Requirements
Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization. OR one (1) year of experience at the level of Los Angeles County class of Information Technology Manager II. OR five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization. Notes and definitions:
Progressively responsible is defined as a significant increase in the complexity and scope of responsibility. Information Technology Manager II is defined as under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives. A large public or private sector organization is defined as a minimum of 5,000 employees. You MUST meet the above requirement(s) at time of filing to be appointed to fill any vacancies related to this recruitment. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. Other requirements
LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II – Light: Includes administrative/clerical work with light physical effort; occasional lifting to 10 pounds; some bending, stooping, or squatting; considerable ambulation. EDUCATION AND TRANSCRIPTS: If applicable, you must include legible copies of official diplomas or official transcripts showing area of specialization with your application at the time of filing or within 15 calendar days of filing. Examination content and filing
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance, weighted 100%. Those who pass the assessment will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applicants must complete and submit an online Los Angeles County Employment Application and Supplemental Questionnaire. Paper applications or resumes will not be accepted in lieu of the online submission. Applications may be suspended at any time without notice. Applications must be filed online only. Notifications will be sent electronically to the email address provided. Please add najordan@dmh.lacounty.gov, noreply@governmentjobs.com and info@governmentjob.com to your approved senders to prevent emails from being marked as spam. If you have not been contacted within 60 days and the recruitment remains open or reopens, you may submit a new application to reaffirm interest and update information. You have the option to opt out of emails from LA County, but you can still check notifications by logging into governmentjobs.com and viewing your profile inbox. Plan to submit your online application well in advance of the deadline to verify your email address. Important notices: Prime Variance Reports are not accepted or required as part of the application process. Contact and accessibility
DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034; HR Examinations Unit Email: exams@dmh.lacounty.gov; Analyst Contact: Nicholas Jordan, (323) 705-3925; Analyst Email: najordan@dmh.lacounty.gov. ADA COORDINATOR PHONE: (213) 972-7034. TELETYPE PHONE: (800) 735-2922. CALIFORNIA RELAY SERVICES: (800) 735-2922.
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