Abode
Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Temporary Shelter Monitor for our programs in Napa County.
About The Role Temporary Shelter Monitor is responsible for maintaining health and safety of Shelter residents, assisting daily needs of residents, assisting program donors and volunteers, and ensuring cleanliness standards.
Schedule Day Shift: 8am - 4pm Swing Shift: 4pm - 12am Graveyard: 12:30am - 8:30am
The People and Culture You will be surrounded by supportive leaders and teams. Abode Services recognizes employees, seeks input, and cares for employees as people with lives outside of work. People of color make up nearly 70% of our workforce, and we strive to recruit and retain employees from all backgrounds.
Our Benefits And Perks $23.00 - $31.00 per hour Health, vision, and dental benefits available 19 PTO days & 12 Holidays per year Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make An Impact Implement and operate Shelter program procedures including answering telephone lines, overseeing front desk activities, greeting visitors and volunteers, and problem solving with shelter participants. Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using logbook and incident reports; oversee proper chore implementation including cleaning and maintenance of facility. Respond to participants' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations. Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shifts. Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment. Complete participant intakes and exit paperwork. Assist with unit turnover including cleaning of alcoves/rooms and daily cleaning needs of the shelter in the absence of residents completing chores. Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff. Participate in agency training, staff meetings, case conferences, and supervision. Complete required agency training including CPR/first aid, non-violent crisis intervention, and other training as assigned. Some meetings and training will require attendance outside of the regular schedule. Other duties as assigned.
How You Meet Qualifications High School Diploma or equivalent required. 6 months of social services or customer service experience. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed.
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at any time with or without notice.
Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
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About The Role Temporary Shelter Monitor is responsible for maintaining health and safety of Shelter residents, assisting daily needs of residents, assisting program donors and volunteers, and ensuring cleanliness standards.
Schedule Day Shift: 8am - 4pm Swing Shift: 4pm - 12am Graveyard: 12:30am - 8:30am
The People and Culture You will be surrounded by supportive leaders and teams. Abode Services recognizes employees, seeks input, and cares for employees as people with lives outside of work. People of color make up nearly 70% of our workforce, and we strive to recruit and retain employees from all backgrounds.
Our Benefits And Perks $23.00 - $31.00 per hour Health, vision, and dental benefits available 19 PTO days & 12 Holidays per year Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make An Impact Implement and operate Shelter program procedures including answering telephone lines, overseeing front desk activities, greeting visitors and volunteers, and problem solving with shelter participants. Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using logbook and incident reports; oversee proper chore implementation including cleaning and maintenance of facility. Respond to participants' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations. Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shifts. Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment. Complete participant intakes and exit paperwork. Assist with unit turnover including cleaning of alcoves/rooms and daily cleaning needs of the shelter in the absence of residents completing chores. Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff. Participate in agency training, staff meetings, case conferences, and supervision. Complete required agency training including CPR/first aid, non-violent crisis intervention, and other training as assigned. Some meetings and training will require attendance outside of the regular schedule. Other duties as assigned.
How You Meet Qualifications High School Diploma or equivalent required. 6 months of social services or customer service experience. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed.
Notice This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at any time with or without notice.
Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
#J-18808-Ljbffr