Onni Group of Companies
Overview
The Room Attendant cleans guest rooms as assigned, ensuring the property’s established standards of cleanliness.
Responsibilities Cleans guest rooms as assigned.
Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.
Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
Transports cart with cleaning supplies, guest room amenities and linens to assigned guest rooms and positions securely; provides cleaning service to designated rooms on assignment sheet: empties trash containers and ashtrays; removes all dirty linen and replaces with clean; cleans kitchen and sets lighting and thermostat to designated levels.
Responsible for maintaining positive guest relations and resolving guest housekeeping complaints to ensure guest satisfaction.
Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.
Maintains knowledge of correct maintenance and use of equipment; uses equipment only as intended.
Anticipates guests’ needs, responds promptly, and acknowledges all guests, regardless of busyness or time of day.
Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
Removes soil, dirt, soap build-up and hair from bathroom surfaces and floors; replaces bathroom amenities as needed.
Updates status of rooms cleaned and status on assignment sheet/system.
Returns and restocks cart at end of shift; ensures security of assigned guest room keys.
Reports damages or maintenance problems and handles lost and found items with the Manager as needed.
Makes up cribs and rollaway beds and handles related duties as assigned.
Performs other duties as assigned.
Qualifications Must have strong attention to detail with the ability to prioritize and organize.
Understand guest service needs and be speedy and accurate.
Be a clear thinker, remain calm and resolve problems with good judgment.
Follow directions thoroughly and work cohesively with co-workers as part of a team.
Work with minimal supervision and maintain confidentiality of guest information and hotel data.
Ability to work weekends and a flexible schedule.
Perks And Benefits 3 weeks PTO
Annual education allowance of up to $1,000
Referral program
Free onsite parking or commuting support
Friends and family rates for our hotel properties throughout the company
Salary
$24.00-$24.50
About The Company
Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply
Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
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The Room Attendant cleans guest rooms as assigned, ensuring the property’s established standards of cleanliness.
Responsibilities Cleans guest rooms as assigned.
Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.
Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.
Transports cart with cleaning supplies, guest room amenities and linens to assigned guest rooms and positions securely; provides cleaning service to designated rooms on assignment sheet: empties trash containers and ashtrays; removes all dirty linen and replaces with clean; cleans kitchen and sets lighting and thermostat to designated levels.
Responsible for maintaining positive guest relations and resolving guest housekeeping complaints to ensure guest satisfaction.
Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.
Maintains knowledge of correct maintenance and use of equipment; uses equipment only as intended.
Anticipates guests’ needs, responds promptly, and acknowledges all guests, regardless of busyness or time of day.
Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.
Removes soil, dirt, soap build-up and hair from bathroom surfaces and floors; replaces bathroom amenities as needed.
Updates status of rooms cleaned and status on assignment sheet/system.
Returns and restocks cart at end of shift; ensures security of assigned guest room keys.
Reports damages or maintenance problems and handles lost and found items with the Manager as needed.
Makes up cribs and rollaway beds and handles related duties as assigned.
Performs other duties as assigned.
Qualifications Must have strong attention to detail with the ability to prioritize and organize.
Understand guest service needs and be speedy and accurate.
Be a clear thinker, remain calm and resolve problems with good judgment.
Follow directions thoroughly and work cohesively with co-workers as part of a team.
Work with minimal supervision and maintain confidentiality of guest information and hotel data.
Ability to work weekends and a flexible schedule.
Perks And Benefits 3 weeks PTO
Annual education allowance of up to $1,000
Referral program
Free onsite parking or commuting support
Friends and family rates for our hotel properties throughout the company
Salary
$24.00-$24.50
About The Company
Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
How To Apply
Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
#J-18808-Ljbffr